Business Skills

Welcome to Audio Learning from Assemble You. This lesson explores the transformative power of Artificial Intelligence (AI) in the workplace. We began by understanding […]

Welcome to Audio Learning from Assemble You. Are you interested in better understanding AI and its potential drawbacks? This lesson’s for you. In our […]

Welcome to Audio Learning from Assemble You. This lesson examines how artificial intelligence (AI) is transforming how we communicate professionally. If you’re hoping to […]

Welcome to Audio Learning from Assemble You. This lesson examines the ethical considerations surrounding the use of Artificial Intelligence (AI). As AI is increasingly […]

Welcome to Audio Learning from Assemble You. This lesson dives into the world of AI and its transformative role in supporting mental well-being. We […]

Welcome to Audio Learning from Assemble You. This lesson explores the role of artificial intelligence (AI) in boosting creativity, offering fresh perspectives, and overcoming […]

Welcome to Audio Learning from Assemble You. In this lesson, we explore the history of Artificial Intelligence (AI), unveiling its roots, evolution, and influence […]

Welcome to Audio Learning from Assemble You. This lesson examines Large Language Models (LLMs), powerful AI tools capable of understanding, interpreting, and generating human-like […]

Every piece of feedback a business receives is useful, and complaints can help us build a better understanding of the customers’ viewpoint. This module will […]

How we handle and overcome objections is an important part of securing, satisfying and keeping customers. This module explores how to overcome common objections, […]

We all know happy customers are good for business, but how do we make them happy and give them more? This module explores proven […]

Customer service employees are paramount to showcasing what an organisation has to offer its customers. A powerful way to do this is by leveraging the features […]

We can all ask questions; but it’s finding the right question to ask and when to ask it that takes good customer service to […]

Exploring what really sits at the heart of the customers’ needs helps get the right solution for them, inspires trust and loyalty and ultimately […]

Research shows that a warm welcome is vital when it comes to customer satisfaction levels. This module goes beyond service with just a smile, […]

True customer service is more than just following guidelines and processes to sell a product or service; it’s about a genuine, innate desire to […]

In this module, you’ll explore the knowledge, skills and behaviours required to deliver excellent customer service. It should take you around 15 minutes to complete.

This module explores how every employee has a role to play to keep customer service at the heart of an organisation. It also demonstrates how embedding a […]

To truly get behind the principles and practices of customer service, colleagues get to the heart of why great service matters. This module will explore the […]

This module looks at the meaning of customer service and explores the components of customer satisfaction, the difference between service-focused and sales-focused customer roles, […]

Welcome to the first session on managing change. Change can be emotional; it can upset our balance and disrupt our lives. One of the […]

This module is all about taking care of your physical and mental wellbeing, so you can feel your best both inside and out. We’ll […]

Coping with change can feel isolating and lonely. Seeking support demonstrates self-awareness and strength. Research shows that having an active support network can contribute […]

Change at work can leave us feeling overwhelmed, angry and stressed. This module will help you identify your stress triggers and discover strategies to […]

Deciding to shift our mindset is a giant step that helps us to accept and reframe change. This module will help you to learn […]

It’s important to accept that change happens, it can’t be stopped. With some helpful steps, we can learn to process our thoughts and consequently […]

Making a decision to shift our mindset is a giant step that helps us to accept and reframe change. This module will examine ways […]

Change can be hard to understand and process. Having an expert view of how we may be feeling or why we’re behaving in a […]

Welcome to the Supporting People with Learning Disabilities module. This module is an opportunity for you to develop your awareness and understanding of learning disabilities. This […]

Not everything in life is certain, and changes both big and small, are inevitable. Change can be expected or unexpected, welcomed or unwelcomed, chosen or […]

Understanding Stress and Anxiety Suite  This suite of two modules is less than 20 minutes each and looks at what stress and anxiety are, […]

This module looks at what mental health is and why it matters. It also looks at the range of mental health problems. 92% of […]

Understanding Stress and Anxiety Suite  This suite of two modules is less than 20 minutes each and looks at what stress and anxiety are, […]

Did you know that failing to make reasonable adjustments for disabled people could mean that you are acting unlawfully? This could result in a […]

We all know that we should get out and exercise more and when we see people clad in their running gear and pounding the […]

Learning disabilities are among the most common forms of disability in the UK, and also the least understood. This course will help you to […]

Most of us know that smoking is bad for us, but do we really understand the effect that cigarettes have on our health? This […]

Mental illness is one of the least understood and most stigmatised medical conditions, and as such many sufferers face prejudice and discrimination. In fact, […]

A healthy lifestyle can have many benefits in terms of your physical and mental wellbeing. In this module we will look at the benefits […]

Delivering great work means we need to truly collaborate with all parties involved. This module introduces you to the topic of delivering with others […]

Do you get excited when you get to create a colourful graph or chart? Visually showcasing your project plan or methodology are valuable tools […]

Overseeing a project can be challenging. In this module, we’ll follow Carlos and his team’s journey to explore what makes an ideal project delivery […]

Project management is a key managerial skill. It involves the planning, scheduling and controlling of activities designed to meet specific objectives within an agreed […]

You’re a busy person, so we won’t take up much of your time. Look at page one to get some tips on prioritising your to-do […]

Meetings are an inescapable part of professional life, and can serve a valuable purpose – from resolving issues to motivating employees. It’s important, therefore, […]

Facilitation is the term that we use to describe tasks that are assisted, or any activity which makes tasks for others easy, and it’s […]

Chairing any meeting can be daunting. There are multiple factors to consider for any meeting, including who should attend and what type of meeting […]

Agile is an approach to project management that fundamentally differs from the traditional ‘waterfall’ method of delivering projects. In this module you’ll find out […]

In this module we’ll find out together what a scrum is and how to use them to successfully apply Agile methodology to our projects. […]

Welcome to this lesson on giving amazing online presentations, presented by Bespoke Communications’ Camilla Long and Sarah Travers. By the end of your learning […]

It’s estimated that up to 75% of us experience some degree of anxiety or nervousness when we’re addressing a crowd. This e-learning module has […]

Most of us find the thought of giving a presentation rather nerve-racking; if this sounds familiar, however, don’t worry. This module will act as […]

Most of us find the thought of giving a presentation rather nerve-racking; if this sounds familiar, however, don’t worry. This module will act as […]

Most business people would not put being able to write well at the top of their key skills list – and yet writing is […]

The task of writing minutes is not just reserved for secretaries. Any person can be called upon to take the minutes of a meeting […]

The purpose of this module is to examine the importance of Continuing Professional Development (CPD) and explains the steps which the learner can take […]

In order for an organisation to provide excellent products and services, staff need to perform to the highest of standards – but how will […]

This module is designed to increase your confidence when it comes to using the correct grammar, spelling and punctuation. We explore some of the […]

Do you sometimes feel that you have too many tasks on your ‘to do’ list? Even when we’re getting on with one task, there […]

Distractions, interruptions, poor planning and inefficient processes – there are many features of modern working life that can conspire to damage our productivity and […]

The aim of this module is to increase your awareness of time management and organisation techniques. It will also give you practical advice for […]

This module will explain what you need to include within your CV, the problems you may face and how to present your finished CV. […]

A job application is not simply a matter of providing information to a potential employer. It is essentially an opportunity for you to persuade […]

Rapport building is a critical part of the communication process. A lack of rapport will affect the outcome of any conversation. If the customer […]

How important are our professional relationships and what can you do to improve them? This module introduces you to the topic of Building Relationships […]

Do you do much negotiating in your role? You might be doing more than you think. This module introduces the topic of Negotiation and […]

Put your negotiation skills to the test in this choose-you-own-adventure activity. You need to buy a birthday present for somebody; can you get the […]

If a customer thinks you aren’t listening to them properly, it will be difficult to build rapport. Let’s take a look at how you […]

Building rapport doesn’t come naturally to everyone, and some customers can be more difficult than others, but the techniques that in this micro module […]

People expect a lot of personalisation in their communications with companies. In this module, we’ll explore how and why you need to know your […]

In order to become successful and confident in business negotiations we first need to develop influencing skills, which in turn are informed by our […]

‘Emotional intelligence’ is your ability to recognise and manage your own emotions, as well as recognise and respond appropriately to the other person’s emotions. […]

The steps in this micro module will set a good foundation for what is to come. After this, have a look at Listening and […]

The purpose of this module is to review the traditional sales process from end to end, and look at ways you can improve the […]

Attending a virtual meeting is just like attending an in-person meeting, but there are additional challenges you may face as both an attendee or […]

We live in an information age, where data is a key business resource and managing information is a crucial managerial skill. Our e-learning module […]

This lesson will introduce you to social prescribing. What it is? Who can benefit from it and how it works from people it has directly […]

As you go through this module, remember that everybody won’t get this right every time, including you, but as a manager or leader, you will […]

Welcome to this series of two modules exploring the uncomfortable truths surrounding racial inequality in the workplace. In creating these two modules, we’ve taken guidance […]

On 11th March 2020, the World Health Organisation officially declared COVID-19 a pandemic. There is light at the end of the tunnel, and for […]

New thinking, coupled with a new funding model, have turned apprenticeships into a critical component of the learning and development mix. Apprenticeship starts have […]

This module will increase understanding on the sustainability and environmental issues in an organisation, and the legislation that governs it. It looks at sustainability […]

Pressure, in some circumstances, can help us to perform to a higher level and achieve our goals. When pressure becomes excessive, however, stress occurs. […]

In the UK in 2018 someone took their own life every 81 minutes. We’ve put together this e-learning module with the aim of helping […]

Modern slavery is always a serious violation of a person’s human rights. Modern slavery is the exploitation or the severe and illegal exploitation of people […]

This module explores the key messages espoused by the Love Food, Hate Waste campaign and the key behavioural changes we can make to help […]

We now live and work in a world that a home office could be a vital part of our job. But, home offices are […]

In this short lesson, we will take a look at a new strain of coronavirus, now known as novel coronavirus (COVID-19). We have all […]

Corporate Social Responsibility (CSR) isn’t something that is strictly required of your organisation; it’s a self-policing approach to business activities that are concerned with […]

In this module, you’ll look at what climate change is, the evidence there is for it and how you can help to combat it. […]

This module introduces the signs and symptoms of anxiety and anxiety disorders. It outlines different types of anxiety disorders and provides signposts to strategies […]

This is not a lesson, this is an explainer video on how this collection works.  

This lesson explores the feature that simplifies dataset summarisation. Subtotals enable you to calculate and display total values for different groups within a dataset. […]

Before sharing your Excel spreadsheets with others, it’s crucial to check for potential issues and ensure accessibility for all users. In this lesson, we’ll […]

If you’ve ever wondered how to enhance your data visualisation skills and make meaningful insights at a glance, this one’s for you. In this […]

If you’ve ever found yourself grappling with messy datasets or are new to the Power Query, this lesson is for you. In this lesson, […]

Ready for the second part of Cleaning Data in Excel with Power Query? In this lesson, we’re transforming our unruly dataset for easy, organised […]

Welcome to the final instalment of our three-part series on Cleaning Data in Excel with Power Query. In this lesson, we’ll briefly revisit the […]

In this lesson, we tackle the challenge of identifying data in a list using the IF function with a partial match. Imagine you’re a […]

Imagine having a dynamic and colour-coded dashboard at your fingertips, effortlessly keeping track of invoice statuses – it’s a game-changer! In this lesson, we’ll […]

Streamlining your bulk email-sending process has never been easier. Say goodbye to the complexities of VBA coding and programming as we guide you through […]

Whether you’re tracking workouts or managing tasks, checkboxes offer a visual record and keep things organised. Discover the power of TRUE and FALSE outputs […]

If you’ve ever needed to determine the end date of a project based on workdays (excluding weekends and holidays), this is the lesson for […]

Imagine a scenario where your work week is not the conventional Monday to Friday and you want to estimate project durations based on this […]

Whether you’re new to Word or just looking to enhance your skills, this lesson guides you through creating a customised Table of Figures in […]

Ready to level up your Excel game? This lesson will enhance your efficiency by automating invoice reminders using VBA to create a customised message […]

Are you ready to transform your Excel game? In this lesson, we’ll guide you through four essential efficiency tips that might just revolutionise how […]

Have you ever wondered how to perform data aggregations effortlessly within a single formula? GroupBy is your answer! We’ll cover the essential components of […]

This lesson shares essential tips to enhance your email searching skills. Understanding the search scope is crucial; you can search within the current mailbox, […]

If you’ve ever felt overwhelmed by the intricacies of PowerPoint, then understanding the Slide Master is a game-changer. We’ll guide you through the creation […]

This lesson focuses on harnessing the power of Copilot within PowerPoint. It covers the recent expansion of Copilot accessibility, the Designer feature, and a […]

Are you prepping a presentation that demands a stunning introduction? Look no further! In this lesson, we show you how to add a blur […]

We all know scrolling through lengthy documents to find specific information is a chore. The solution? An index is the unsung hero at the […]

If you find yourself grappling with the tedious task of manually formatting headings in your documents, this lesson is your game-changer. This lesson will […]

Discover the power of combining Microsoft Forms with PowerPoint to collect real-time responses from your audience and display them directly on your presentation slides. […]

This lesson will explore how to add a personal touch to your presentations. Forget the default themes; let’s infuse some personality into your slides! […]

This lesson explores the features of PowerPoint’s Slide Zoom functionality. Slide Zoom makes your content much more appealing to your audience and enhances their […]

This lesson will guide you through using Morph transitions to craft a visually stunning spotlight effect, allowing you to highlight crucial elements in PowerPoint. […]

Discover the functionality of Outlook’s Search Folders in this lesson. Learn how to create folders with different criteria and make email management efficient. We’ll […]

QuickSteps in Outlook is ideal for personalised and on-the-spot email handling. We’ll explore the often-overlooked QuickSteps group on the Home tab, revealing the power […]

This lesson explores how Outlook Groups, SharePoint, and Microsoft Teams can work together within the Microsoft 365 suite to simplify tasks and boost collaborative […]

Have you ever needed to quickly find data based on two distinct conditions? This one’s for you. Get the most out of Excel’s XLOOKUP […]

Explore advanced data validation techniques, features and Excel’s data validation capabilities in this lesson. While dropdown lists are commonly used to control data entry, […]

If you’ve ever used Microsoft Forms in your Microsoft 365, you know the convenience of collecting responses and exporting them to Excel for analysis. […]

If you’ve ever imported data from the web and found pesky wildcard characters like asterisks messing with your cell contents, this lesson is your […]

A standard VLOOKUP has its limitations. XLOOKUP offers additional search options but fails to provide the desired result. This lesson presents a familar scenario […]

This lesson will support you in performing complex two-way lookups with ease. We’ll explore the mechanics of the two-way lookup using the combination of […]

While VLOOKUP may seem like old news, it remains a powerhouse in data analysis. This lesson focuses on the often misunderstood “approximate match” argument. […]

This lesson is a guide to building a habit tracker using Excel. You can add checkboxes for each day of the week, allowing you […]

Ever wished for the eyedropper tool, commonly found in PowerPoint, to be available in Excel? Well, this one’s for you. This lesson explores the […]

Using the AND function within the conditional formatting rule, we demonstrate how to highlight specific rows where two conditions must be met simultaneously. We’ll […]

This is a guide to making your data bars a precise and powerful tool for effective data communication. Explore the power of data bars […]

This lesson explores how ChatGPT can be used to generate formulas. It emphasises practicality by applying the generated formula to a real-world scenario. It’ll […]

This lesson explores the effective use of ChatGPT to effortlessly create diverse datasets. Learn how to interact with ChatGPT to instruct it to generate […]

Discover the power of data validation and conditional formatting with our comprehensive lesson on creating dynamic dropdown lists in Excel. This lesson will guide […]

If you’ve mastered the basics of Excel and are ready for a challenge, this lesson is your ticket to understanding the powerful LAMBDA function. […]

This lesson explores the fundamental distinction between filtering and conditional formatting. It covers how to hide and reveal data based on your specified criteria. […]

Discover a unique option that adds a touch of magic to your charts. Picture a “pearl chart” created by stacking colourful circles representing data […]

This lesson explores a variety of keyboard shortcuts grouped into categories like navigation, selection, and command execution. Whether you’re a beginner or an experienced […]

This lesson explores how to merge multiple files housed in a designated folder using Power Query. We’ll guide you through the process of transforming […]

If you’re a Microsoft 365 user or use Excel for the web, this lesson is for you – the IMAGE function is exclusive to […]

This lesson shares essential tips and tricks for effectively managing large datasets, focusing specifically on printing. Whether you’re dealing with extensive tables or spreadsheets, […]

Learn to create barcodes using Excel. This lesson will guide you through turning product IDs into barcodes. We’ll introduce you to the Libre Barcode […]

This lesson shows you how to find the closest match to a given number using two methods – one with a helper column and […]

If you’re tired of worrying about unauthorized changes to your Excel spreadsheets, this lesson offers a clever solution that goes beyond the typical hiding […]

Ever found yourself grappling with the challenge of counting or summing cells based on their background fill color in Microsoft Excel? Look no further! […]

In this lesson, we’ll be exploring two dynamic functions that are making waves in the world of data manipulation: TOCOL and TOROW. These functions, […]

In this lesson, we’ll explore various methods for efficiently dividing text across columns in Excel, a common task with different approaches depending on your […]

This lesson explores practical methods for converting data efficiently. We examine the CONVERT function in Excel, demonstrating how simple it is to switch between […]

This lesson will debunk common misconceptions and showcase the potential of Excel tables. Discover the ease of transforming your raw data into a table […]

Ever wondered how to seamlessly integrate a data validation dropdown list with dynamic images in Excel? Look no further! This lesson will guide you […]

This lesson covers data analysis and visualisation and confronts the challenge of deciphering a confusing sales chart. We’ll explore the intricacies of data and […]

This lesson will guide you through creating a dynamic and visually impressive conditional clustered column chart with a moving target line using Microsoft Excel. […]

This lesson examines calculation methods. If terms like AVERAGE function and SUMPRODUCT have left you confused, fear not – our step-by-step guide is here […]

This lesson explains the process of breaking up information contained in a single cell into separate columns using Text to Columns. This technique is […]

This lesson showcases efficient data organisation with WrapRows. It provides insights for both Microsoft 365 users and those on other Excel versions. We’ll address […]

In this lesson, we examine a common practice in Excel that might be holding you back: the SUMIF function. While SUMIF has been a […]

This lesson explores the process of adding a dynamic Search Box to an Excel spreadsheet. Whether you’re managing a vast dataset or something smaller, […]

The Advanced Filter feature provides an alternative to the more commonly used dropdown menus and the FILTER function. This lesson guides you through the […]

While many of us are familiar with the MIN and MAX functions, LARGE and SMALL offer a unique twist to data analysis. This lesson […]

Ever struggled with chaotic data columns? In this lesson, we share a quick Excel hack: skip manual dragging and dropping by using a numbering […]

Unlock the power of Custom Formatting in Excel as we guide you through transforming your data with style. Discover how to add colour, symbols, […]

Ever wondered how to transform numerical values into descriptive text? From accessing the Visual Basic Editor to customising the formula and adapting it for […]

Welcome to Audio Learning from Assemble You. This lesson explores proactivity in the workplace and highlights its significance for exceeding expectations. Being proactive is […]

Welcome to Audio Learning from Assemble You. This lesson explores how, with some careful thought and preparation, you can make a convincing case for […]

Welcome to Audio Learning from Assemble You. This lesson explores the main principles of critical thinking and why they are vital for professional success. […]

Welcome to Audio Learning from Assemble You. This lesson examines personal branding, emphasising its crucial role in today’s professional landscape. A personal brand is […]

Welcome to Audio Learning from Assemble You. Join us for a valuable lesson on the art and impact of journalling. This session takes a […]

Welcome to Audio Learning from Assemble You. For many years, project management has been dominated by the ‘Waterfall’ method, which focused on developing a […]

Welcome to Audio Learning from Assemble You. When you’re the Project Manager, it’s up to you to make sure that plans are laid out, […]

Welcome to Audio Learning from Assemble You. What you’ll come to realize during your journey as a project manager is that no matter how […]

Welcome to Audio Learning from Assemble You. Landing that first project management role is a pretty exciting and fulfilling moment, but it’s also incredibly […]

Welcome to Audio Learning from Assemble You. There are very few industries out there that can’t benefit from project management in some way. Whether […]

Welcome to Audio Learning from Assemble You. So, you’ve capitalized on an idea. You’ve pitched it, been given the green light, and now it’s […]

Welcome to Audio Learning from Assemble You. If you’re a project manager, we don’t need to tell you how much pressure comes with the […]

Welcome to Audio Learning from Assemble You. PRINCE2 is a type of project management system that puts great emphasis on control. It aims to […]

Welcome to Audio Learning from Assemble You. You may be thinking it is better to just jump headfirst into the world of entrepreneurship. If […]

Welcome to Audio Learning from Assemble You. Successful intrapreneurships are supportive and motivate workers to think outside of the box with limited resources. Attracting […]

Welcome to Audio Learning from Assemble You. The Project Management Professional, or PMP, certification is one of the most widely-recognized project manager qualifications globally. […]

Welcome to Audio Learning from Assemble You. Looking at the positives of change often leads to success on the other side, so why not […]

Welcome to Audio Learning from Assemble You. This lesson explores the connection between physical exercise and mental well-being. You’ll discover the impact of movement […]

Welcome to Audio Learning from Assemble You. This lesson explores the transformative power of Artificial Intelligence (AI) in the workplace. We began by understanding […]

Welcome to Audio Learning from Assemble You. This lesson explores the intricate relationship between our dietary choices and the well-being of our most vital […]

Welcome to Audio Learning from Assemble You. This lesson introduces the Pareto Principle, a powerful concept in business and productivity. You’ll learn how 80% […]

Welcome to Audio Learning from Assemble You. This lesson delves into the intricate connection between sleep, well-being, and brain health. It highlights the profound […]

Welcome to Audio Learning from Assemble You. Nothing is certain except death, taxes, and change. Change is inevitable, it comes for us in all […]

Welcome to Audio Learning from Assemble You. It’s time to get stuff done! If you want to make the most of your time to […]

Welcome to Audio Learning from Assemble You. On average, organisations today have gone through five major firmwide changes in the past three years—and nearly […]

Welcome to Audio Learning from Assemble You. Are you bored? There’s no shame in admitting it. At one point or another, most people are […]

Welcome to Audio Learning from Assemble You. We, humans, are creatures of habit and thrive in routine. Today we’ll be talking about change in […]

Welcome to Audio Learning from Assemble You. An unorganised and inefficient tech stack wastes a significant amount of time and money. Today, you will […]

Welcome to Audio Learning from Assemble You. This lesson highlights ways to reduce the number of meetings you have and how you can prioritise […]

Welcome to Audio Learning from Assemble You. Effective time management is fundamental to increasing productivity and lowering your stress levels. This lesson is a […]

Welcome to Audio Learning from Assemble You. This lesson covers how to manage your energy levels and become more productive. Having high energy levels […]

Welcome to Audio Learning from Assemble You. This lesson offers practical, actionable advice on saying ‘no’ more often and taking control of your day. […]

Welcome to Audio Learning from Assemble You. Are you tired of your to-do lists? They can be super helpful memory aids but, when written […]

Welcome to Audio Learning from Assemble You. This lesson provides tips on creating a clearer physical distinction in the home between work and leisure, […]

Welcome to Audio Learning from Assemble You. Beating around the bush sucks. Trying to understand a sentence from someone who has swallowed a thesaurus, […]

Eager to take your PowerPoint skills to the next level and utilise the newest features Microsoft offers? If so, this Microsoft PowerPoint 365 for […]

In this training course, you will learn the fundamental concept of data modelling and understand why it’s crucial in data analysis. The Data Model […]

This course will help break down the barriers of seemingly intimidating functions like VLOOKUP, INDEX, MATCH, FILTER, and even the cutting-edge LAMBDA function, making […]

Power Query is not just about tidying up your data; it’s a game-changer for merging, transforming, and automating complex data tasks. This course uncovers […]

In this course, you will delve into advanced techniques using the newly released dynamic array functions by Microsoft 365. Discover the power of TOCOL […]

This course will explore the essential Excel lookup functions — VLOOKUP, XLOOKUP, INDEX, and MATCH. You will gain a profound understanding of VLOOKUP and […]

In this course, you’ll improve your Excel skills to manage data and efficiently make informed decisions. You’ll learn to design better spreadsheets, improve readability, […]

This empowering course will equip you with the skills to effectively manage and validate user inputs, ensuring data accuracy and reliability in Excel workbooks. […]

This course, Formula Auditing in Excel, is an exploration into the intricacies of managing and understanding complex formulas, designed to empower you with the […]

In this course, you will learn the basics of navigation and editing in Microsoft Excel. You’ll utilise the Find and Replace function, develop your […]

This course, Summarising Data in Excel, is a strategic dive into efficiently condensing and analysing vast datasets. You will learn to harness Excel’s robust […]

Organising your data in Excel using the SORT and FILTER functions is not just a matter of convenience; it’s essential for effective data management […]

Analysing large datasets in Excel often requires a combination of powerful functions and logical conditions to extract valuable insights. In this course you will […]

Functions and formulas are the heart of Excel, enabling you to perform calculations, manipulate data, and automate tasks. There are five functions that are […]

This course is aimed at learners with basic knowledge of Excel, and are looking to understand the versatile software better. Excel, a powerful spreadsheet […]

This Excel mini masterclass looks at how to use the What-If Analysis tools in Excel. The What-If Analysis tools in Excel are essential to […]

This Excel masterclass takes the learner through how to use IF and Logical functions in Excel effectively. This course will cover decision-making with IF […]

Excel’s Pivot Tables and Pivot Charts are invaluable data analysis and visualisation tools. They empower users to transform raw data into actionable insights, fostering […]

In today’s ever-changing digital landscape, effective communication, seamless collaboration, and practical productivity tools are crucial for individuals and organizations alike. This course is your […]

Elevate your Windows 11 expertise with our Microsoft Windows 11: Advanced Features and Settings course. Whether you’re a newcomer or an experienced user, this […]

In the course, Ten Essential Excel Formulas to Master, you will learn the fundamental Excel formulas that are crucial for data analysis and manipulation. […]

Welcome to Mastering Microsoft 365 SharePoint Online: The Essential Guide. If you seek an application that combines document storage, team collaboration, and seamless integration […]

Unlock the full potential of PowerPoint and take your presentations to the next level with our training course, PowerPoint Tips to Maximise Your Efficiency […]

Address Excel bad habits and equip you with practical solutions to boost your productivity and make a lasting impact in this comprehensive training course. […]

Ensure your inbox remains clutter-free and your productivity soars in this training course. In this course, learn how to optimise Outlook’s features and practical […]

Transform raw data into valuable information through meticulous data cleaning and preparation in this training course. From dealing with messy spreadsheets, inconsistent formatting, or […]

Elevate your data presentation skills efficiently with impactful charts that leave a lasting impression with this training course. This course will help equip you […]

In this course, you will learn how to assign meaningful names to cell ranges and tables and understand how to use names in formulas […]

You’ve completed the beginner course in VBA, or have some experience. Now challenge yourself with the next step. Advanced VBA is a learner-friendly course […]

Successful enterprises make the most out of the information available to them. They derive value from the numbers driving their business – and this […]

In this second course of our Excel 2021 series, we build on the skills learned in the beginners’ Excel course. This course will teach […]

In this third course of our Excel 2021 series, we build on the skills learned in the beginners’ and intermediate Excel courses. This course […]

This lesson is a short course consisting of 10 video-led modules. The lesson is primarily aimed at accountants, bookkeepers and accounting professionals and aims […]

Excel 2021 is the latest standalone release from Microsoft and includes many of the features and functionalities currently available only in the subscription-based Excel […]

This lesson is a short course consisting of 10 video-led modules. The course is primarily aimed at accounting professionals. It aims to teach ten […]

Work smarter, not harder. Microsoft Project is a feature-rich tool that will help a project manager plan, track, and control a project and facilitate […]

SharePoint has been referred to as the ‘Swiss Army Knife’ of collaboration software suites. It has over 100 million users worldwide, with an average […]

Learn how to master the most essential features of Windows 10 with our 9 hr course. We will introduce you to new Windows features […]

Microsoft Teams is becoming the new way to communicate. This comprehensive Microsoft Teams Online Course shows you how to get started with Teams and […]

Master the essential features of Microsoft Windows 11 in this detailed beginners course.

The ability to efficiently produce proposals, reports and a host of other business documents is an extremely valuable and transferable business skill. Such documents […]

The ability to efficiently produce proposals, reports and a host of other business documents is an extremely valuable and transferable business skill. Such documents […]

In this detailed Advanced Word course, we look at many of Microsoft Word’s advanced functions that you may never have seen before.

Microsoft Excel, the world’s most popular spreadsheet software, is designed to help users perform a myriad of business tasks, from to-do lists to forecasts […]

Microsoft Excel, the world’s most popular spreadsheet software, is designed to help users perform a myriad of business tasks, from to-do lists to forecasts […]

OneNote is a hidden gem with immense potential that goes beyond simple note-taking. Whether for business purposes or personal use, this simple tool will […]

Email is the most widely used form of business communication, but also one of the main causes of lost productivity in the workplace. Managing […]

In this Outlook 2021 course, we will fast-track your email management knowledge, meaning you spend less time on email admin and more time on […]

Power BI enables business users to interact with corporate information and to extract the reports and intel they need. This course will show you […]

Whether for briefing internal colleagues or pitching to clients, presenting is at the heart of business life. Successful presentations have the power to create […]

Utilizing Power Pivot, Power Query, and DAX allows you to manipulate, analyse, and evaluate millions of rows of data from Excel or other databases. […]

Power Automate is the automation tool from Microsoft designed to help improve your productivity and reduce the number of repetitive tasks you need to […]

This PowerPoint 2021 course will teach you how to create contemporary, visually stunning, and creative PowerPoint presentations from scratch. We start by going over […]

Whether for briefing internal colleagues or pitching to clients, presenting is at the heart of business life. Successful presentations have the power to create […]

Microsoft Excel provides a range of advanced functions that greatly extend its capabilities. Powerful analysis, forecasting, automation and presentation techniques offer wide-ranging business benefits […]

Microsoft Excel provides a range of advanced functions that greatly extend its capabilities. Powerful analysis, forecasting, automation and presentation techniques offer wide-ranging business benefits […]

In this Advanced Pivot Tables in Excel course, we teach you how to make the most of the powerful PivotTable function in Excel.

Microsoft Excel provides a range of advanced functions that greatly extend its capabilities. Powerful analysis, forecasting, automation and presentation techniques offer wide-ranging business benefits […]

Microsoft Excel provides a range of advanced functions that greatly extend its capabilities. Powerful analysis, forecasting, automation and presentation techniques offer wide-ranging business benefits […]

Work smarter, not harder. Microsoft Project is a feature-rich tool that will help a project manager plan, track, and control a project and facilitate […]

You’ve completed the beginner course in VBA, or have some experience. Now challenge yourself with the next step. Advanced VBA is a learner-friendly course […]

Maybe your team members aren’t performing optimally. Perhaps you’re trying your best but it feels like you’re just treading water and not inspiring your […]

Data is King in the modern business world. Being able to harness, analyze, and draw insight from that data is one of the most […]

Tableau is one of the best data analytics and business intelligence tools available. In this course, we introduce you to this powerful, market-leading tool […]

Establish yourself as an indispensable leader within your organisation. Bad management is the main reason people leave their jobs, 50% of U.S adults have […]

Make your business’s photos and collateral stand out. You don’t have to be a professional photographer to make your photos look spectacular. In fact, […]

Widespread strategic innovation means that businesses now face more complex and dynamic issues than ever before. Yet many business people are still using outdated […]

Management is of central importance to all organisations. In order to create value and develop success, organisations need to launch, manage, and evaluate projects […]

Modern businesses are always looking for ways to improve their strategies. “Which webpage attracts more readers?”, “Does the new store layout affect sales?” or […]

Managing successfully requires excellence in a diverse range of skills and abilities. Financial management is arguably the most important of them all, especially in […]

Making better decisions within an organisation is crucial to getting better results. In a complex organisational environment with competing interests and limited resources, effective […]

Jira is a project management software designed to help teams of all types to manage work. This introductory course is for anyone new to […]

Businesses operate in an age of unprecedented speed and complexity. In this exciting but challenging environment, businesspeople are increasingly busy, stressed and rushed. Communication, […]

Writing at work can be frightening. Many people get blocked when forced to put their thoughts into words. In our frantic, numbers-driven world, the […]

The business world is founded on numbers and math. Mathematical mindfulness can help eliminate costly errors, drive profit and generally lead to greater confidence […]

Successful enterprises make the most out of the information available to them. They derive value from the numbers driving their business – and this […]

Prescriptive Selling is all about setting yourself up for success during your sales process. Being able to plan accordingly, share the proper amount of […]

This skill walks you through how to set goals, how to measure success effectively, and how to build a detailed sales plan. An effective […]

This skill teaches you to tailor every individual sale and to sell in the same style as the person you’re selling to. No two […]

This skill focuses on uncovering what is most important to your client, so you can sell to their specific needs. This skill includes asking […]

This skill focuses on matching specific benefits to the needs you found during the probing portion of the sales process. Everyone wants to sell […]

Make a consumer feel the need to make a decision sooner than they would have without your help. This skill is not about making […]

This skill focuses on identifying the steps of a sales process and how to sell to the appropriate next step versus always trying to […]

This skill uses specific, purposeful questions to help you identify if someone is ready to close. Trial closing puts a consumer in a buying […]

Learn to embrace the obection as it means the client is still interested versus them saying “no”. This skill focuses on how to understand […]

This skill focuses on making and securing additional sales. It teaches clients how to lock in the next sale and how to create additional […]

Becoming a strong salesperson is not impossible, but it’s also not going to be an easy journey. Each moment in sales requires experience, commitment, […]

Personal Productivity is simply based around being able to focus on more of the right things with less time. When utilized properly, this skill […]

It’s not enough to just have a well-planned schedule. You have to know what to do if something changes, and how to stick to […]

Everyone wants to be as productive as possible. Some people struggle with organizing and scheduling the day to day, but priority management is about […]

High performing individuals leverage consistent scheduling practices to ensure they’re maximizing their time and using it to full effect. By blocking off common tasks […]

Distractions arise, emergencies arise, but that doesn’t mean that everything in your calendar should go to waste. Slush time is about creating a block […]

When you delegate properly you can propel yourself towards your goals quickly and efficiently. Remember, poor delegation can be just as bad as not […]

It’s easy to assume that productive people just work harder. That’s not necessarily true. The key is to work smarter, not harder. One way […]

One important productivity skill to set yourself up for success is Planning Your Schedule. This requires you making time each week to plan out […]

Just because it’s electronic mail instead of real mail, there is no reason to treat it any differently. If you were to let your […]

We have all experienced massive burnout before, some of us experience it on a weekly or daily basis. The key to energy management is […]

Becoming more productive is a skill that is often talked about, but rarely implemented. There is no magic wand that makes you a more […]