Giving and Receiving Feedback
In order for an organisation to provide excellent products and services, staff need to perform to the highest of standards – but how will we know when we’re performing well, and how can we identify possible areas for improvement? This is where effective professional feedback comes in.
Our module will outline the importance of feedback, and illustrate how to seek, receive and use feedback to improve your workplace performance. We’ll also examine the skills needed to give feedback to others and what we have to do to ensure a constructive and valuable experience.
Learning Outcomes for this module include:
The learner will understand what good feedback is and why it is important. They will learn how to seek, receive and use feedback correctly, the skills required to give good feedback and how feedback helps you learn.
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