• Library

Hospitality and Retail

  • 1 Item
  • Editable
  • Assessment

The Hospitality and Retail industries continue to develop at an ever-accelerating rate. The forefront of these sectors is change resulting from consumer behaviour. Successful organisations adjust their business on a constant basis to minimise costs whilst taking advantage of new opportunities. Customer experience continues to drive competitive differentiation with socially-empowered clients demanding immediate and personalised service quality.  

Retail

View all
Retail icon

Retail

View
Stock Control
lesson / 25m

Stock management is crucial to running an efficient and profitable business and achieving the best possible outcomes. This module is on the importance of […]

View
Preventing waste in retail
lesson / 25m

This course will look to uncover the main causes of wastage in a retail environment. It will help to provide your learners with tools […]

View
Introduction to SHRINK
lesson / 25m

This module specifically written for retail, introduces the concept of Shrink, what the different types of Shrink are as well as the size and […]

View
Introduction to Merchandising
lesson / 25m

This module will examine the importance of trading to plan, what the impacts of consistently failing to meet trading expectations, as well as highlighting […]

View
Introduction to Retail
lesson / 25m

This module will introduce the learner to the basic principles of Retail including, price control stock replenishment and Health and Safety. This module guides […]

View
Driving Sales in Retail
lesson / 30m

This module explains how business units can drive sales performance in store, by implementing basic standards, effectively executing theatre and through the use of […]

View