Leadership and Management

Leadership is one of the key skills that you need to drive your organisation’s success. This module introduces the key aspects of leadership and […]

From the ping of yet another ‘urgent’ email landing in your inbox to colleagues dropping by for a chat, interruptions and distractions are an […]

At worst, meetings can feel like a waste of everyone’s time. At best, attendees feel energised about what’s been accomplished and what’s coming next. […]

Delegation can be uncomfortable when you’re used to being delegated to. By understanding why it’s important for you and your team’s success and discovering […]

It’s likely you will have some experience with prioritising your own workload. Now you’re a leader, you will be responsible for the overall outputs […]

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

When you’re put in charge of an existing team with projects underway and ways of working in place, you need to get to grips […]

There’s more than learning what you need to do in your new role as a leader – you also need to discover how you […]

While leaders of remote teams do the same things leaders of office based teams do, how these things are done can require a different […]

So, you’re stepping into your first leadership role? Congratulations! This is an exciting time in your career, and it’s fantastic that your hard work […]

So what does it take to become a great leader? There’s no one-size-fits-all answer, but there are essential skills that all leaders need to […]

They say teamwork makes the dream work, but what if all or some of you are working remotely? We believe that good teams function […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

This course is about what you can do to get the most out of coaching. It also provides space to reflect on your thoughts, […]

This course is about introducing key skills for being a successful mentor. It also provides space to reflect on your thoughts, experiences and aspirations […]

This course is about what you can do to get the most out of coaching. It also provides space to reflect on your thoughts, […]

This course is about introducing key skills for being a successful coach. It also provides space to reflect on your thoughts, experiences and aspirations […]

Welcome to this module on creating and maintaining your professional brand. Here, we will cover why your identity at work matters, from how it […]

Talent development is crucial to having happy, skilful, confident and successful people working for your organisation, and keeping them there. Three ways of doing […]

The need for training is a part of most people’s work lives. It might be classroom-based, e-learning or on-the-job. It also may be mandatory […]

The module provides a comprehensive overview of the middle management role and how it applies to your organisation, with a particular focus on the […]

All businesses rely on goods and services in their day-to-day running. Procurement plays a massive part in this by ensuring the goods and services […]

A scenerio based module that asks the learner to make decisions tin order to develop their team member’s talent and help Tamsin achieve her […]

This module will demonstrate how to build a strategy team and work together to create a strategic plan. We will look at how to […]

Objectives act as a basis for assessing individual performance and help develop a person’s skills, knowledge and experience. This 30-minute module sets out how […]

In Great Britain, 822,000 workers suffered from work-related, stress, depression or anxiety in 2020/21; it’s become the number one cause of long-term absence in […]

Leaders have a set of qualities and approaches which set them apart from managers. You can be a manager without people – you could […]

Leadership is never a walk in the park, but what extra skills and considerations are there when leading a team made, partly or entirely, […]

This Module explores various ways to lead innovation, along with how to implement change via a system of continuous improvement. It looks at some […]

There is no single way to become or be a leader. In fact, there are numerous leadership styles that suit different organisations, situations and […]

Welcome to this module on creating and maintaining your professional brand. Here, we will cover why your identity at work matters, from how it […]

This module gives you options on how to systematically work through decision-making processes to solve workplace problems. You will discover new tools that can help and […]

Leaders will understand their role in supporting the team through organisational change, and how to do this in ways that work for every member […]

Welcome to How to Implement a Strategy. Building on the skills learned in How to Develop a Strategy, this lesson will guide you through […]

This module is an introduction to strategy, helping you understand what it is and the role you’ll play in delivering an organisation’s overall strategy […]

This module is an introduction to strategy, helping you understand what it is and the role you’ll play in delivering an organisation’s overall strategy […]

Welcome to this module on Setting Goals and Objectives. In this module we will look at what the difference between goals and objectives is, […]

Welcome to Finance for Non-Financial Managers. By the end of this module, you’ll be able to summarise the benefits of financial competence, explain the vital […]

Welcome to Developing Your Leadership Style, the follow-up to Becoming an Effective Leader. The aim of this module is to help you to develop […]

In this course you will learn about the role of a manager, the types of roles managers can fulfil, and steps you can take […]

Welcome to Becoming an Effective Leader. The aim of this lesson is to develop your knowledge of the fundamental skills needed for effective leadership, […]

The aim of this module is to enhance your ability in developing and leading teams to achieve organisational goals. You’ll look at goals and objectives from both […]

As a leader of a team, your role is to bring individuals together, inspire and support them, making sure that they function well alone […]

In this lesson learners will find out how to develop a vision that sets clear direction for the team, and the benefits it brings […]

Workplace wellness is more important than ever before. Here leaders will discover how to promote the wellbeing of their team as well as their […]

There’s more to delegation than assigning tasks to others. Here, learners will find out about the when, who, how and what of delegation so […]

This lesson’s got everything leaders need to know about how to use and give great feedback that will benefit the individual, the team and […]

This Feedback & Rewind video shows you what impact your feedback has on the person receiving it.

This lesson guides learners through how to manage conflict in their team, from spotting the signs through to managing conflict situations and the skills […]

Everything leaders need to know about performance and performance appraisals and how to make them work for the benefit of the individual as well […]

In this lesson learners will explore how leaders and their teams can approach difficult conversations with each other in a constructive way. Every leader […]

As a leader, you’re responsible for ensuring your team members not only have the resources to perform to the best of their ability, but […]

Leaders will understand their role in supporting the team through organisational change, and how to do this in ways that work for every member […]

The whole is greater than the sum of its parts… this lesson helps leaders explore the power of strong teamwork to get more done, […]

A great job advert in the wrong place will not only fail to attract the right applicants, it’ll leave you sifting through CVs from […]

A pile of CVs on your desk doesn’t mean you’re spoilt for choice when it comes to filling your vacancy. Sharpening your shortlisting skills will […]

This stage of the recruitment process is all about finding out more than the information in a candidate’s application. Being able to glean important insights […]

There’s more to making a job offer than simply breaking the great news. Knowing what to say and do, and when and how to […]

A carefully considered and planned probation period increases the likelihood that a new employee will succeed in their new role. But what do you […]

Welcome to Creating Brilliant Inductions for New Team Members. By the end of this lesson, you’ll have taken your first steps towards understanding what makes a […]

One of the four freedoms enjoyed by EU citizens is the free movement of labour. This includes the rights of movement and residence for […]

This module provides helpful advice and practical examples of various questioning techniques, for use both in recruitment interviews and more general situations. We look […]

An accurate Job Description (JD) and Person Specification (PS) are essential components of a hiring manager’s toolkit when it comes to appealing to and […]

When it comes to recruitment, you want to choose between as many good candidates as possible, rather than hiring the only candidate who applied […]

The job advert that you carefully crafted in Module 3: Writing a job advert is ready to go! A great advert prompts eager applicants […]

Off-payroll working regulations, also known as IR35, are already in place for some organisations and extending further on 6th April 2021. Affected organisations that […]

Having the right people with the right skills, in the right roles, at the right time is vital to every organisation’s productivity and performance. […]

This module indicates how the Freedom of Information Act can impact a company. It demonstrates how to respond to requests for information under the […]

The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss get information that they can access […]

This module is all about promoting positive attendance at work and managing sickness absence. The module uses real life observable examples to give a […]

Welcome to Developing People in the Workplace. We’re going to look at the importance of promoting personal development, and the role that you as a […]

This lesson will serve as a best practice guide to the often difficult situation of chairing a disciplinary meeting It will take around one […]

A brief introduction to our curated and created learning resources on People Management. Why it’s a vital future skill for the workplace, and how […]

Preparing for the arrival of a baby or child is an exciting, life-changing transition. As an expectant father you will have many decisions to […]

Preparing for the arrival of a new baby or child is an exciting and life changing moment, and planning your time off accordingly can […]

Preparing to welcome a child through adoption or surrogacy is a life-changing transition and taking time off to care for and bond with your […]

We’ve all heard of Millennials, Generation X, Y and Z and Baby Boomers… but which are you and does it really effect your style […]

Employees are the key to any successful business and this should be reflected when dealing with employee attendance. While it’s unrealistic to expect 100% […]

What do you think? Should organisations establish a people management culture or should they let their leaders follow their own style?

This module is for those managers tasked with carrying out performance appraisals. After completing the module you will be able to plan, prepare and […]

After completing the module, you’ll be able to successfully prepare for your appraisal meeting and make a full contribution to proceedings. Learning Outcomes for […]

This lesson uses video clips of performance appraisal scenarios to illustrate the performance appraisal interview process – why it is done, how the interview […]

Every business will have its own particular system in place for managing employee absences. This module shares information, exercises and case studies to demonstrate […]

All employers should be committed to providing a quality service to their customers. In order to do so, its employees need to be encouraged, motivated […]

Code of Conduct is a part of of a 6 lesson series, this module will introduce you to a typical Code of Conduct policy, […]

An organisation’s disciplinary procedure is designed to help employees achieve the standards of conduct expected by the business.This module will introduce you to a […]

A dispute resolution procedure provides a way for an individual employee of a company to raise a grievance. It will usually apply to all […]

This lesson is aimed at everyone, as everyone can be impacted by a new person joining a team. It will enable you to identify […]

Part 4 of 4 in our Managing Others Effectively suite of modules. The conclusion of these modules looks back on the feedback, managing absence […]

This module looks at dealing with absence and supporting people returning to work. Highlighting the right and supportive approach to your team members absence. […]

This module will look at delegation and planning, along with the effects of not delegating effectively. Why delegation is important and necessary as well […]

Welcome to Part 1 of 4 in our Managing Others Effectively suite of modules. The aim of these modules is to provide you with […]

Find out what digital leadership means in this short introductory module. Explore why it’s a must-have for organisations in a fast-changing digital world and […]

Having a meaningful online connection with your customers can make all the difference to the success of your organisation. In this module, discover how […]

Information is power. So, is your organisation fully harnessing the data it collects? Find out more about the benefits of collecting data and how […]

What’s your story? Building a personal brand is all about how you promote your identity. And in today’s digital world, there are lots of […]

You might already be aware, but there is a wealth of data online. But do you know but how to access, analyse and use […]

Learn how to develop and implement a well-defined online marketing strategy using search engine optimisation, pay per click advertising or email marketing campaigns.

Discover the key characteristics and qualities of a digital leader and the role they play in driving success within an organisation. Reflect and assess […]

During this short module, we’ll be teaching you all about what it really takes to be successful when designing a website.

Welcome! In this brief module, you will learn about marketing budgeting: what it involves and how it contributes to an effective strategy. The course […]

Welcome! Today, we will be looking into how email can be used as an effective marketing tool. If you don’t know much at all […]

Welcome! In this brief module, we’ll take you through the essentials of SEO: what it means and how it can boost your brand. The […]

Welcome! In this brief module, you will learn about video advertising: what it entails, ways to use it and how to benefit from it. […]

This course on direct marketing. This course will: introduce you to direct marketing explain how a business uses direct marketing give you top tips on […]

This course on content marketing. By the end of this course, you will understand: the basics of content marketing how to identify an appropriate […]

More than Content: Enable your Organisation to develop and improve understanding on how a diverse workforce & female empowerment can be a goal in […]

Welcome to Audio Learning from Assemble You. The lesson underscores the crucial role empathy plays not just in achieving business goals but in genuinely […]

Welcome to Audio Learning from Assemble You. The ability to inspire is an essential part of being a leader. In this lesson, we are […]

Welcome to Audio Learning from Assemble You. In this lesson, we will look at a critical requirement for business success – the ability to […]

Welcome to Audio Learning from Assemble You. In this lesson, we look at why being able to speak with authority is so integral for […]

Welcome to Audio Learning from Assemble You. This lesson will take a deep dive into agile leadership, what it means, how it works, and […]

Welcome to Audio Learning from Assemble You. Being a courageous leader demands facing challenging situations with honesty and compassion. Being willing to seek out […]

Welcome to Audio Learning from Assemble You. In this recording, you will gain an understanding of what transformational leadership is, what it requires to […]

Welcome to Audio Learning from Assemble You. In this lesson, we will be examining why more diverse businesses outperform less diverse competitors. We’ll advise […]

Welcome to Audio Learning from Assemble You. In this lesson, we will discuss the importance of protecting your team, when you should do it […]

Welcome to Audio Learning from Assemble You. Communication and collaboration have simple definitions, but they’re notoriously complex skills to master. They are not just […]

Welcome to Audio Learning from Assemble You. Earning another person’s trust is difficult in most circumstances, but it’s even more challenging when it’s your […]

Welcome to Audio Learning from Assemble You. Everyone has their own image of a good leader. Some believe that leadership is about commanding respect […]

Welcome to Audio Learning from Assemble You. Swiss psychologist Carl Jung introduced the concept of introversion and extraversion in 1921. His theory supposes that […]

Welcome to Audio Learning from Assemble You. “Managers light a fire under people; leaders light a fire in people.” Those are the words of […]

Welcome to Audio Learning from Assemble You. “…culture isn’t just one aspect of the game; it is the game. In the end, an organization […]

Welcome to Audio Learning from Assemble You. Have you ever had a new employee who looks perfect on paper but whose performance is poor […]

Welcome to Audio Learning from Assemble You. When approached by a recruiter for a job with a competitor who promised him more interesting and […]

Welcome to Audio Learning from Assemble You. The mere mention of the words ‘performance management’ can elicit a shudder. Those words trigger uncomfortable thoughts […]

Welcome to Audio Learning from Assemble You. A 2008 survey by CPP Global found that 85% of both individual contributors and leaders agreed they […]

Welcome to Audio Learning from Assemble You. Building inclusive leadership skills is a critical component of being a great business leader and inspiring the […]

Welcome to Audio Learning from Assemble You. By the end of this audio track, you will have learned about different motivation techniques and how […]

Learning Pool have partnered with Mind Tools to bring you a collection of resources about Time Management. In this lesson from Mind Tools, you […]

Learning Pool have partnered with Mind Tools to bring you a collection of resources about Virtual Teams. In this lesson from Mind Tools, you […]

Learning Pool have partnered with Mind Tools to bring you a collection of resources about Coaching with the GROW model. In this lesson from […]

Learning Pool have partnered with Mind Tools to bring you a collection of resources about Delegation. In this lesson from Mind Tools, you will […]

Learning Pool have partnered with Mind Tools to bring you a collection of resources about Resistance to change. When certain members of your team […]

Dynamic Leadership is about working to build a performance culture. Having this type of culture keeps attrition low and performance high. This skill focuses […]

There are many different qualities that make up strong leaders, it’s nearly impossible to name them all. Some leaders get by on charisma alone, […]

How do you build trust with a team or employee? What are the key concepts to ensure you are earning and retaining their trust? […]

This skill focuses on obtaining support and agreement from others for a specific end goal so that they want to achieve that goal themselves. […]

Why do you follow a leader? What gets you excited to work towards a common goal? A leader lacking the “why” that is clearly […]

To train someone effectively, don’t focus on what is being trained; focus on how to approach a training plan, how to facilitate a training, […]

Coaching is one of the four styles of leadership. It’s most well known for helping develop the skills, mindset, or confidence needed to increase […]

Meetings should serve a purpose for an organization and should be outcome driven. Without this, you are literally spending money to have a group […]

What’s the balance between micromanagement and leadership? Accountability meetings. Use these meetings to move initiatives or metrics; create a scheduled meeting time to hold […]

It is important that each employee continues to receive development on their core skills. This skill is about laying out a clear development plan; […]

Becoming a great leader requires dedication to the craft. You may have natural charisma or be sociable enough to get by in the early […]