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Leadership and Management

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Better informed people power the most effective organisations. Enabling managers and leaders to build and develop key skills not only drives individual and collective performance but also helps to attract and retain top talent and keep you ahead of the game. Learning Pool works with the best subject matter and our world-class learning team to develop and curate elegant and meaningful learning content that provides immediate and ongoing value to your organisation.  

First Line Leader

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First Line Leader

Are you a new leader? Then this is the collection for you...

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Welcome to Leadership
lesson / 10m

Leadership is one of the key skills that you need to drive your organisation’s success. This module introduces the key aspects of leadership and […]

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Handling Interruptions and Distractions
lesson / 15m

From the ping of yet another ‘urgent’ email landing in your inbox to colleagues dropping by for a chat, interruptions and distractions are an […]

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Planning and Running Effective Meetings
lesson / 15m

At worst, meetings can feel like a waste of everyone’s time. At best, attendees feel energised about what’s been accomplished and what’s coming next. […]

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Delegation for New Leaders
lesson / 15m

Delegation can be uncomfortable when you’re used to being delegated to. By understanding why it’s important for you and your team’s success and discovering […]

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Prioritisation for New Leaders
lesson / 15m

It’s likely you will have some experience with prioritising your own workload. Now you’re a leader, you will be responsible for the overall outputs […]

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Managing Time
lesson / 20m

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

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Workload Planning for New Leaders
lesson / 20m

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

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Understanding Your New Team and Their Workload
lesson / 20m

When you’re put in charge of an existing team with projects underway and ways of working in place, you need to get to grips […]

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Developing your Leadership Style
lesson / 10m

There’s more than learning what you need to do in your new role as a leader – you also need to discover how you […]

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Leading a Team Remotely for new Leaders
lesson / 20m

While leaders of remote teams do the same things leaders of office based teams do, how these things are done can require a different […]

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Stepping up to Leadership
lesson / 15m

So, you’re stepping into your first leadership role? Congratulations! This is an exciting time in your career, and it’s fantastic that your hard work […]

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Skills for Leadership
lesson / 10m

So what does it take to become a great leader? There’s no one-size-fits-all answer, but there are essential skills that all leaders need to […]

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Remote Team Performance
lesson / 15m

They say teamwork makes the dream work, but what if all or some of you are working remotely? We believe that good teams function […]

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Setting yourself up for Success – Staying alive
lesson / 6m

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

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Setting yourself up for Success -Dealing with Change
lesson / 6m

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

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Setting yourself up for Success – Burglar Bill
lesson / 6m

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

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Setting yourself up for Success – Buy me
lesson / 6m

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

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Coaching and Mentoring

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Coaching and Mentoring

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Mentoring for Mentees
lesson

This course is about what you can do to get the most out of coaching. It also provides space to reflect on your thoughts, […]

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Mentoring for Mentors
lesson

This course is about introducing key skills for being a successful mentor. It also provides space to reflect on your thoughts, experiences and aspirations […]

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Coaching for Coachees
lesson

This course is about what you can do to get the most out of coaching. It also provides space to reflect on your thoughts, […]

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Coaching for Coaches
lesson

This course is about introducing key skills for being a successful coach. It also provides space to reflect on your thoughts, experiences and aspirations […]

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Leadership Knowledge

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Leadership Knowledge

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Creating and Maintaining Your Professional Brand
lesson
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Welcome to this module on creating and maintaining your professional brand. Here, we will cover why your identity at work matters, from how it […]

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Training / Coaching / Mentoring
lesson / 6m

Talent development is crucial to having happy, skilful, confident and successful people working for your organisation, and keeping them there. Three ways of doing […]

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Training and Development for Managers
lesson / 33m

The need for training is a part of most people’s work lives. It might be classroom-based, e-learning or on-the-job. It also may be mandatory […]

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Understanding the Management Role
lesson / 45m

The module provides a comprehensive overview of the middle management role and how it applies to your organisation, with a particular focus on the […]

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The Procurement cycle
lesson / 48m

All businesses rely on goods and services in their day-to-day running. Procurement plays a massive part in this by ensuring the goods and services […]

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Talent Development Game
lesson

A scenerio based module that asks the learner to make decisions tin order to develop their team member’s talent and help Tamsin achieve her […]

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Strategic Thinking
lesson / 30m

This module will demonstrate how to build a strategy team and work together to create a strategic plan. We will look at how to […]

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Objective Setting
lesson / 30m

Objectives act as a basis for assessing individual performance and help develop a person’s skills, knowledge and experience. This 30-minute module sets out how […]

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Managing Stress and Conflict
lesson / 45m

In Great Britain, 822,000 workers suffered from work-related, stress, depression or anxiety in 2020/21; it’s become the number one cause of long-term absence in […]

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The Difference Between Management and Leadership
lesson / 10m

Leaders have a set of qualities and approaches which set them apart from managers. You can be a manager without people – you could […]

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Leading a remote team
lesson / 6m

Leadership is never a walk in the park, but what extra skills and considerations are there when leading a team made, partly or entirely, […]

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Leading Innovation and Change
lesson / 36m

This Module explores various ways to lead innovation, along with how to implement change via a system of continuous improvement. It looks at some […]

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Inspirational leaders
lesson / 10m

There is no single way to become or be a leader. In fact, there are numerous leadership styles that suit different organisations, situations and […]

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Personal Branding
lesson / 10m

Welcome to this module on creating and maintaining your professional brand. Here, we will cover why your identity at work matters, from how it […]

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Solving Problems by Making Effective Decisions
lesson / 20m

This module gives you options on how to systematically work through decision-making processes to solve workplace problems. You will discover new tools that can help and […]

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Change – Your Role as a Leader
lesson / 20m

Leaders will understand their role in supporting the team through organisational change, and how to do this in ways that work for every member […]

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Strategy: How to implement a strategy
lesson / 10m

Welcome to How to Implement a Strategy. Building on the skills learned in How to Develop a Strategy, this lesson will guide you through […]

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Strategy: How to develop a strategy
lesson / 10m

This module is an introduction to strategy, helping you understand what it is and the role you’ll play in delivering an organisation’s overall strategy […]

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Strategy: What is a Strategy
lesson / 10m

This module is an introduction to strategy, helping you understand what it is and the role you’ll play in delivering an organisation’s overall strategy […]

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Setting Goals and Objectives
lesson / 10m

Welcome to this module on Setting Goals and Objectives. In this module we will look at what the difference between goals and objectives is, […]

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Finance for non-finance managers
lesson / 10m

Welcome to Finance for Non-Financial Managers. By the end of this module, you’ll be able to summarise the benefits of financial competence, explain the vital […]

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Developing your Leadership Style
lesson / 10m

Welcome to Developing Your Leadership Style, the follow-up to Becoming an Effective Leader. The aim of this module is to help you to develop […]

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Becoming an effective Manager
lesson / 10m

In this course you will learn about the role of a manager, the types of roles managers can fulfil, and steps you can take […]

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Becoming an effective leader
lesson / 10m
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Welcome to Becoming an Effective Leader. The aim of this lesson is to develop your knowledge of the fundamental skills needed for effective leadership, […]

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Leading a Great Team

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Leading a Great Team

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Developing and Leading Teams to Achieve Goals
lesson

The aim of this module is to enhance your ability in developing and leading teams to achieve organisational goals. You’ll look at goals and objectives from both […]

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Team Types and Your Role as a Leader
lesson / 15m

As a leader of a team, your role is to bring individuals together, inspire and support them, making sure that they function well alone […]

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Creating a Team Vision
lesson / 20m

In this lesson learners will find out how to develop a vision that sets clear direction for the team, and the benefits it brings […]

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Supporting the Teams Wellbeing
lesson / 20m

Workplace wellness is more important than ever before. Here leaders will discover how to promote the wellbeing of their team as well as their […]

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Delegation
lesson / 20m

There’s more to delegation than assigning tasks to others. Here, learners will find out about the when, who, how and what of delegation so […]

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The Benefits of Great Feedback
lesson / 20m

This lesson’s got everything leaders need to know about how to use and give great feedback that will benefit the individual, the team and […]

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The Benefits of Great Feedback – a Video Case Study
lesson / 8m

This Feedback & Rewind video shows you what impact your feedback has on the person receiving it.

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Managing Conflict in the Team
lesson / 20m

This lesson guides learners through how to manage conflict in their team, from spotting the signs through to managing conflict situations and the skills […]

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Reviewing performance
lesson / 20m

Everything leaders need to know about performance and performance appraisals and how to make them work for the benefit of the individual as well […]

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Difficult conversations
lesson / 20m

In this lesson learners will explore how leaders and their teams can approach difficult conversations with each other in a constructive way. Every leader […]

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Training and Development
lesson / 20m

As a leader, you’re responsible for ensuring your team members not only have the resources to perform to the best of their ability, but […]

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Change – Your Role as a Leader
lesson / 20m

Leaders will understand their role in supporting the team through organisational change, and how to do this in ways that work for every member […]

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Using Teamwork to Boost Performance
lesson / 20m

The whole is greater than the sum of its parts… this lesson helps leaders explore the power of strong teamwork to get more done, […]

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Attraction and Recruitment

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Attraction and Recruitment

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Advertising: Where to Advertise
lesson / 15m

A great job advert in the wrong place will not only fail to attract the right applicants, it’ll leave you sifting through CVs from […]

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Shortlisting Candidates
lesson / 15m

A pile of CVs on your desk doesn’t mean you’re spoilt for choice when it comes to filling your vacancy. Sharpening your shortlisting skills will […]

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Crafting the Interview
lesson / 15m

This stage of the recruitment process is all about finding out more than the information in a candidate’s application. Being able to glean important insights […]

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Making the offer
lesson / 15m

There’s more to making a job offer than simply breaking the great news. Knowing what to say and do, and when and how to […]

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Planning the Probation period
lesson / 15m

A carefully considered and planned probation period increases the likelihood that a new employee will succeed in their new role. But what do you […]

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Creating Brilliant Inductions for New Team Members
lesson / 15m

Welcome to Creating Brilliant Inductions for New Team Members. By the end of this lesson, you’ll have taken your first steps towards understanding what makes a […]

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Right to Work
lesson / 30m

One of the four freedoms enjoyed by EU citizens is the free movement of labour. This includes the rights of movement and residence for […]

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Questioning Techniques
lesson / 15m

This module provides helpful advice and practical examples of various questioning techniques, for use both in recruitment interviews and more general situations. We look […]

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Creating person specifications and job descriptions
lesson / 10m

An accurate Job Description (JD) and Person Specification (PS) are essential components of a hiring manager’s toolkit when it comes to appealing to and […]

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Writing a Job Advertisement
lesson / 10m

When it comes to recruitment, you want to choose between as many good candidates as possible, rather than hiring the only candidate who applied […]

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Writing an application form
lesson / 10m

The job advert that you carefully crafted in Module 3: Writing a job advert is ready to go! A great advert prompts eager applicants […]

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Off-Payroll Working IR35
lesson / 20m

Off-payroll working regulations, also known as IR35, are already in place for some organisations and extending further on 6th April 2021. Affected organisations that […]

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Successful HR Planning
lesson / 10m

Having the right people with the right skills, in the right roles, at the right time is vital to every organisation’s productivity and performance. […]

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Freedom of Information
lesson / 45m

This module indicates how the Freedom of Information Act can impact a company. It demonstrates how to respond to requests for information under the […]

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Accessible information Standards
lesson / 20m

The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss get information that they can access […]

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People Manager

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People Manager

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Promoting Positive Attendance
lesson

This module is all about promoting positive attendance at work and managing sickness absence. The module uses real life observable examples to give a […]

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Developing People in the Workplace
lesson

Welcome to Developing People in the Workplace. We’re going to look at the importance of promoting personal development, and the role that you as a […]

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Chairing a Disciplinary Hearing
lesson / 60m
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This lesson will serve as a best practice guide to the often difficult situation of chairing a disciplinary meeting It will take around one […]

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Welcome to People Management
lesson / 5m

A brief introduction to our curated and created learning resources on People Management. Why it’s a vital future skill for the workplace, and how […]

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Paternity Leave and Pay
lesson / 10m

Preparing for the arrival of a baby or child is an exciting, life-changing transition. As an expectant father you will have many decisions to […]

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Shared Leave and Pay
lesson / 20m

Preparing for the arrival of a new baby or child is an exciting and life changing moment, and planning your time off accordingly can […]

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Adoptive Leave & Pay
lesson / 13m

Preparing to welcome a child through adoption or surrogacy is a life-changing transition and taking time off to care for and bond with your […]

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Whats your Gen? Workplace Generation Identifier
lesson / 7m

We’ve all heard of Millennials, Generation X, Y and Z and Baby Boomers… but which are you and does it really effect your style […]

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The Importance of Managing Attendance
lesson / 27m

Employees are the key to any successful business and this should be reflected when dealing with employee attendance. While it’s unrealistic to expect 100% […]

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People Management Styles
lesson / 3m

What do you think? Should organisations establish a people management culture or should they let their leaders follow their own style?

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Performance Appraisals : A guide for managers
lesson / 30m

This module is for those managers tasked with carrying out performance appraisals. After completing the module you will be able to plan, prepare and […]

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Performance Appraisals :A guide for employees
lesson / 30m

After completing the module, you’ll be able to successfully prepare for your appraisal meeting and make a full contribution to proceedings. Learning Outcomes for […]

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Performance Appraisals: the interview
lesson / 30m

This lesson uses video clips of performance appraisal scenarios to illustrate the performance appraisal interview process – why it is done, how the interview […]

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People Management : Absence Procedures
lesson / 27m

Every business will have its own particular system in place for managing employee absences. This module shares information, exercises and case studies to demonstrate […]

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People Management : Capability Procedure
lesson / 27m

All employers should be committed to providing a quality service to their customers. In order to do so, its employees need to be encouraged, motivated […]

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People Management : Code of Conduct
lesson / 27m

Code of Conduct is a part of of a 6 lesson series, this module will introduce you to a typical Code of Conduct policy, […]

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People Management : Disciplinary Procedure
lesson / 27m

An organisation’s disciplinary procedure is designed to help employees achieve the standards of conduct expected by the business.This module will introduce you to a […]

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People Management : Dispute Resolution
lesson / 27m

A dispute resolution procedure provides a way for an individual employee of a company to raise a grievance. It will usually apply to all […]

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People Management : Probationary Procedure
lesson / 27m

This lesson is aimed at everyone, as everyone can be impacted by a new person joining a team. It will enable you to identify […]

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Managing Others Effectively Summary and Assessment
lesson / 15m

Part 4 of 4 in our Managing Others Effectively suite of modules. The conclusion of these modules looks back on the feedback, managing absence […]

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Managing Others Effectively Dealing with absence
lesson / 15m

This module looks at dealing with absence and supporting people returning to work. Highlighting the right and supportive approach to your team members absence. […]

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Managing Others Effectively Delegation and Planning
lesson / 15m

This module will look at delegation and planning, along with the effects of not delegating effectively. Why delegation is important and necessary as well […]

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Managing Others Effectively Delivering Feedback
lesson / 15m

Welcome to Part 1 of 4 in our Managing Others Effectively suite of modules. The aim of these modules is to provide you with […]

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Digital Leadership

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Digital Leadership

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Welcome to Digital Leadership
lesson / 5m

Find out what digital leadership means in this short introductory module. Explore why it’s a must-have for organisations in a fast-changing digital world and […]

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The Customer Connection
lesson / 5m

Having a meaningful online connection with your customers can make all the difference to the success of your organisation. In this module, discover how […]

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The Power of Data
lesson / 15m

Information is power. So, is your organisation fully harnessing the data it collects? Find out more about the benefits of collecting data and how […]

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Personal Branding
lesson / 10m

What’s your story? Building a personal brand is all about how you promote your identity. And in today’s digital world, there are lots of […]

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Online campaigns and data analysis
lesson / 20m

You might already be aware, but there is a wealth of data online. But do you know but how to access, analyse and use […]

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Online Marketing
lesson / 20m

Learn how to develop and implement a well-defined online marketing strategy using search engine optimisation, pay per click advertising or email marketing campaigns.

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Becoming a Digital Leader
lesson / 5m

Discover the key characteristics and qualities of a digital leader and the role they play in driving success within an organisation. Reflect and assess […]

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Web Design
lesson / 10m

During this short module, we’ll be teaching you all about what it really takes to be successful when designing a website.

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Marketing Budget
lesson / 20m

Welcome! In this brief module, you will learn about marketing budgeting: what it involves and how it contributes to an effective strategy. The course […]

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Email Marketing
lesson / 20m

Welcome! Today, we will be looking into how email can be used as an effective marketing tool. If you don’t know much at all […]

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SEO
lesson / 20m

Welcome! In this brief module, we’ll take you through the essentials of SEO: what it means and how it can boost your brand. The […]

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Welcome to Video Advertising
lesson / 20m

Welcome! In this brief module, you will learn about video advertising: what it entails, ways to use it and how to benefit from it. […]

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Direct Marketing
lesson / 20m

This course on direct marketing. This course will: introduce you to direct marketing explain how a business uses direct marketing give you top tips on […]

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Content Marketing
lesson / 20m

This course on content marketing. By the end of this course, you will understand: the basics of content marketing how to identify an appropriate […]

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AI Conversations: The Managing Performance Collection

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AI Conversations: The Managing Performance Collection

AI Conversations is a breakthrough Generative AI capability that allows users to practice workplace conversations with an AI-powered character.

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Conversation 1: Managing Resistance to Hybrid Work Requirements
lesson

Your organisation wants to introduce a hybrid work requirement that includes one or more days in the office. A member of your team is […]

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Conversation 2: Managing A Disengaged Member of Your Virtual Team
lesson

Your organisation has recently moved to a remote working environment. A team member of yours is producing quality work, but their communication became noticeably […]

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Conversation 3: Goal Setting With The GROW Coaching Model
lesson

You manage a team member who believes they are ready for a promotion but you don’t agree. You believe they have a number of […]

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Conversation 4: Getting A Project Back On Schedule
lesson

You manage a newly promoted project manager who has been working on a project for three months. The project schedule has been delayed by […]

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Conversation 5: Delegating Customer Service Tasks
lesson

You manage a customer service representative who has been in the role for just over a year. You need to delegate a task to […]

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Conversation 6: Managing Poor Performance
lesson

You are concerned about the recent performance of a member of your team. They have been delayed on every  deliverable to a client and […]

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Empowering Women Leaders OTS Experience

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Empowering Women Leaders OTS Experience

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OTS Experience: Empowering Women Leaders
lesson / 2h 59m

More than Content: Enable your Organisation to develop and improve understanding on how a diverse workforce & female empowerment can be a goal in […]

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Traits of Leadership by ASSEMBLE YOU [Audio]

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Traits of Leadership by ASSEMBLE YOU [Audio]

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Leading with Empathy
lesson / 15m

Welcome to Audio Learning from Assemble You. The lesson underscores the crucial role empathy plays not just in achieving business goals but in genuinely […]

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Inspirational Leadership
lesson / 15m

Welcome to Audio Learning from Assemble You. The ability to inspire is an essential part of being a leader. In this lesson, we are […]

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Influence and Impact: How to affect those around you
lesson / 15m

Welcome to Audio Learning from Assemble You. In this lesson, we will look at a critical requirement for business success – the ability to […]

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Speaking with Authority
lesson / 15m

Welcome to Audio Learning from Assemble You. In this lesson, we look at why being able to speak with authority is so integral for […]

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Agile Leadership
lesson / 15m

Welcome to Audio Learning from Assemble You. This lesson will take a deep dive into agile leadership, what it means, how it works, and […]

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Courageous Leadership
lesson / 15m

Welcome to Audio Learning from Assemble You. Being a courageous leader demands facing challenging situations with honesty and compassion. Being willing to seek out […]

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Transformational Leadership
lesson / 15m

Welcome to Audio Learning from Assemble You. In this recording, you will gain an understanding of what transformational leadership is, what it requires to […]

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Why Diverse Businesses are Winning
lesson / 15m

Welcome to Audio Learning from Assemble You. In this lesson, we will be examining why more diverse businesses outperform less diverse competitors. We’ll advise […]

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When to Protect Your Team
lesson / 15m

Welcome to Audio Learning from Assemble You. In this lesson, we will discuss the importance of protecting your team, when you should do it […]

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Communication and Collaboration
lesson / 15m

Welcome to Audio Learning from Assemble You. Communication and collaboration have simple definitions, but they’re notoriously complex skills to master. They are not just […]

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Coaching and Mentoring
lesson / 15m

Welcome to Audio Learning from Assemble You. Everyone has their own image of a good leader. Some believe that leadership is about commanding respect […]

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New Leader Audio by Assemble You

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New Leader Audio by Assemble You

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How to Get the Best From Introverts and Extroverts
lesson / 15m

Welcome to Audio Learning from Assemble You. Swiss psychologist Carl Jung introduced the concept of introversion and extraversion in 1921. His theory supposes that […]

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Moving from Manager to Leader
lesson / 15m

Welcome to Audio Learning from Assemble You. “Managers light a fire under people; leaders light a fire in people.” Those are the words of […]

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How to Develop a High Performing Team Culture
lesson / 15m

Welcome to Audio Learning from Assemble You. “…culture isn’t just one aspect of the game; it is the game. In the end, an organization […]

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Spotting Talent in Your Team
lesson / 15m

Welcome to Audio Learning from Assemble You. Have you ever had a new employee who looks perfect on paper but whose performance is poor […]

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Exit Interviews
lesson / 15m

Welcome to Audio Learning from Assemble You. When approached by a recruiter for a job with a competitor who promised him more interesting and […]

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Performance Management
lesson / 15m

Welcome to Audio Learning from Assemble You. The mere mention of the words ‘performance management’ can elicit a shudder. Those words trigger uncomfortable thoughts […]

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Managing Conflict in Your Team
lesson / 15m

Welcome to Audio Learning from Assemble You. A 2008 survey by CPP Global found that 85% of both individual contributors and leaders agreed they […]

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Inclusive Leadership
lesson / 15m

Welcome to Audio Learning from Assemble You. Building inclusive leadership skills is a critical component of being a great business leader and inspiring the […]

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Motivating Your Team
lesson / 15m

Welcome to Audio Learning from Assemble You. By the end of this audio track, you will have learned about different motivation techniques and how […]

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Dynamic Leadership by Cultivate Advisors

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Dynamic Leadership by Cultivate Advisors

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Lesson 1 – Series Introduction
lesson

Dynamic Leadership is about working to build a performance culture. Having this type of culture keeps attrition low and performance high. This skill focuses […]

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Lesson 2 – Key Leadership Qualities
lesson

There are many different qualities that make up strong leaders, it’s nearly impossible to name them all. Some leaders get by on charisma alone, […]

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Lesson 3 – Developing Trust
lesson

How do you build trust with a team or employee? What are the key concepts to ensure you are earning and retaining their trust? […]

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Lesson 4 – Creating Buy-In
lesson

This skill focuses on obtaining support and agreement from others for a specific end goal so that they want to achieve that goal themselves. […]

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Lesson 5 – Communicating Why
lesson

Why do you follow a leader? What gets you excited to work towards a common goal? A leader lacking the “why” that is clearly […]

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Lesson 6 – Key Training Principles
lesson

To train someone effectively, don’t focus on what is being trained; focus on how to approach a training plan, how to facilitate a training, […]

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Lesson 7 – Coaching To Peak Performance
lesson

Coaching is one of the four styles of leadership. It’s most well known for helping develop the skills, mindset, or confidence needed to increase […]

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Lesson 8 – Effective Meetings
lesson

Meetings should serve a purpose for an organization and should be outcome driven. Without this, you are literally spending money to have a group […]

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Lesson 9 – Accountability Meetings
lesson

What’s the balance between micromanagement and leadership? Accountability meetings. Use these meetings to move initiatives or metrics; create a scheduled meeting time to hold […]

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Lesson 10 – Employee Development Planning
lesson

It is important that each employee continues to receive development on their core skills. This skill is about laying out a clear development plan; […]

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Lesson 11 – Series Summary
lesson

Becoming a great leader requires dedication to the craft. You may have natural charisma or be sociable enough to get by in the early […]

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