People Management : Capability Procedure
All employers should be committed to providing a quality service to their customers. In order to do so, its employees need to be encouraged, motivated and trained to develop their potential and use their talents for the benefit of the business. This module outlines the aims of the Capability Procedure and how the procedure should be carried out.
Learning Outcomes for this suite include:
- List the aims of the Capability Procedure
- Identify capability problems
- Understand the three stages of the Capability Procedure
- Identify the possible outcomes of the Capability Procedure
- Identify the appropriate course of action to take as a result of the Capability Procedure
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