Sales and Negotiation
The sales process is a complex balance of building customer relationships and negotiation. This collection combines traditional lessons with short, sharper lessons for efficient on the job learning. Lessons in this collection are supported with audio case studies for real world scene training.
Lessons in this collection

Why is rapport building important?
View

Welcome to Building relationships
View

Welcome to negotiation
View

Types of Questions
View

Negotiation Dynamics
View

Listening and responding
View

It’s not just what you say
View

Know Your Audience
View

Influencing, Assertiveness and Negotiation
View

How emotionally intelligent are you?
View

Get off to a good start
View

Handling objections
View

Managing Improvement: The Sales Process
View

Closing the sale
View

Approaching a sales call
View
Based on Sales and Negotiation we recommend

Get in Touch
"*" indicates required fields