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Communication is the act of transferring information from one person to another. But, effective communication is about much more! It’s not just about what […]

At its core, negotiation is about finding common ground and achieving a mutually beneficial outcome between two or more parties. It’s not about winning […]

Have you ever caught yourself feeling frustrated or overwhelmed, but couldn’t quite pinpoint the reason? Or maybe you’ve found yourself in a situation where […]

As a project manager, inclusivity means making sure every person on your team is heard, respected, and given the opportunity to shine. It’s about […]

Being a good presenter is all about sharing your ideas in a way that’s clear, engaging and easy to follow. It’s not just about […]

Project management is about people… and people are full of emotions! Emotional intelligence (EI) is the ability to understand the people you work with, […]

Adaptability is all about staying flexible and adjusting to new challenges and changes. Imagine you’re on a boat. Sometimes the seas are calm, and […]

Organisational skills encompass the abilities that help project managers stay on top of things. Think planning, setting priorities, managing time, running effective meetings, and […]

Ever wondered what it really means to be a team player, especially in the world of project management? Well, it isn’t just about getting […]

Leadership is about more than giving orders and being in charge; it’s about guiding, inspiring and bringing out the best in your team. So, […]

In project management, consistency forms the foundation for success. It goes beyond simply adhering to schedules and routines; it’s about maintaining a steadfast and […]

Resilience is the ability to adapt, cope (mentally and emotionally) and recover positively and quickly when adversity strikes. More than that, it’s being able […]

Trust! Without it, things fall apart. People follow leaders they trust, so if your team believes in you, they’ll bring their A-game –completing projects […]

Imagine you’re standing at a fork in the road, with multiple paths ahead. Decision-making serves as your compass, guiding you through the options. It […]

Active listening isn’t just hearing words; it’s about truly understanding the underlying messages, concerns, and perspectives of your team members and project stakeholders. For […]

As a project manager, you might sometimes feel like you are navigating a battlefield! From intricate briefs to shifting priorities, budgets, and deadlines, the […]

Compassion is about understanding others, and being kind and willing to help them. This creates stronger connections between people, but it can also help […]

What is curiosity? Curiosity is all about the urge to learn or know more about something. It motivates us to explore, and challenge ourselves […]

Positivity is a mental attitude that focuses on the bright side of life and expects successful outcomes. In other words, it’s being able to […]

Projects require order and governance! And this is exactly what you, as a project manager, provide. From defining project objectives to scheduling, setting deadlines, […]

Welcome to Audio Learning from Assemble You. This lesson explores the transformative power of Artificial Intelligence (AI) in the workplace. We began by understanding […]

Welcome to Audio Learning from Assemble You. Are you interested in better understanding AI and its potential drawbacks? This lesson’s for you. In our […]

Welcome to Audio Learning from Assemble You. This lesson examines how artificial intelligence (AI) is transforming how we communicate professionally. If you’re hoping to […]

Welcome to Audio Learning from Assemble You. This lesson examines the ethical considerations surrounding the use of Artificial Intelligence (AI). As AI is increasingly […]

Welcome to Audio Learning from Assemble You. This lesson dives into the world of AI and its transformative role in supporting mental well-being. We […]

Welcome to Audio Learning from Assemble You. This lesson explores the role of artificial intelligence (AI) in boosting creativity, offering fresh perspectives, and overcoming […]

Welcome to Audio Learning from Assemble You. In this lesson, we explore the history of Artificial Intelligence (AI), unveiling its roots, evolution, and influence […]

Welcome to Audio Learning from Assemble You. This lesson examines Large Language Models (LLMs), powerful AI tools capable of understanding, interpreting, and generating human-like […]

Giving and Receiving Business Gifts and Entertainment provides guidance on appropriately handling business courtesies. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

A short, high-level video that explains what insider threats are, distinguishes between accidental insiders and malicious insiders, and identifies some common warning signs associated […]

A short, high-level video on ways to help prevent fraud and recognize red flags associated with it. Learning Pool’s Micro Library allows organizations to […]

Short, high-level video on navigating COVID-19 workplace changes.

Short, high-level video on COVID-19’s impact on giving and receiving business courtesies.

Insider Trading offers instruction on preventing insider trading and misuse of material, nonpublic information. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

Competition and Antitrust focuses on competing fairly and avoiding unfair and unlawful business practices. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

Short, high-level video on appropriately handling gifts and entertainment. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an […]

Short, high-level video on the legal and ethical responsibilities around detecting, preventing, and reporting financial crimes. Learning Pool’s Micro Library allows organizations to reinforce […]

Insider Threat Awareness focuses on recognizing and protecting against various types of insider threats. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

Elevator pitch themed microlearning on recognizing and avoiding conflicts of interests that can arise from hiring or working with family members or friends. Learning […]

A short, high-level video on dealing fairly when it comes to business relationships, agreements, and interactions. Learning Pool’s Micro Library allows organizations to reinforce […]

A short, high-level video on recognizing and navigating conflicts of interest. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas […]

A short, high-level video on avoiding insider trading. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an efficient, […]

A short, high-level video on complying with international trade regulations and organizational policies. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

A short, high-level video on what anti-corruption is and its impact. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas […]

Insider Trading – Protecting MNPI covers how to appropriately handle material, nonpublic information (MNPI) and avoid insider trading. Learning Pool’s Micro Library allows organizations […]

Understanding Fraud, Waste and Abuse (FWA) covers what fraud, waste, and abuse are in the healthcare context and how to recognize fraudulent, wasteful, or […]

Recognizing Business Records covers record and information management and how to recognize common types of business records. Learning Pool’s Micro Library allows organizations to […]

More Than a Feeling – Anti-Corruption and Reporting empowers employees to report suspected anti-corruption violations.   Learning Pool’s Micro Library allows organizations to reinforce […]

Show Me the Money – Anti-Corruption and Facilitation Payments (Allowed) focuses on making legal and ethical payments. Learning Pool’s Micro Library allows organizations to […]

Show Me the Money: Anti-Corruption and Facilitation Payments (Prohibited) focuses on making legal and ethical payments and avoiding facilitation payments. Learning Pool’s Micro Library […]

Third Party’s a Charm – Anti-Corruption and Working With Third Parties offers instruction on legal and ethical third-party relationships. Learning Pool’s Micro Library allows […]

A short, high-level video on protecting intellectual property, data, and confidential information when using generative AI.   Learning Pool’s Micro Library allows organizations to […]

A short, high-level video on using artificial intelligence (AI) in a way that isn’t biased or discriminatory—especially around recruiting, hiring, and screening job candidates. […]

A short, high-level video on identifying warning signs associated with information or data security incidents. Learning Pool’s Micro Library allows organizations to reinforce compliance […]

Loose Lips Sink Ships covers best practices for creating and maintaining passwords, using social media, and working remotely. Learning Pool’s Micro Library allows organizations […]

Intellectual Property provides guidance on protecting organizational intellectual property and protecting the intellectual property of others. Learning Pool’s Micro Library allows organizations to reinforce […]

Social Media addresses the risks and benefits of social media. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in […]

Short, high-level video on appropriate electronic communications. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an efficient, targeted, […]

Incident Response provides instruction on reporting and communicating cybersecurity incidents. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in […]

Protecting Data covers procedures and best practices for keeping data secure. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas […]

Password Management offers guidance for creating strong passwords and managing them appropriately. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Types of Cybersecurity Breaches offers instruction on recognizing various types of cybersecurity attacks. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

Reeling ‘Em In – Phishing and Social Engineering provides guidance on recognizing and navigating phishing and social engineering attempts. Learning Pool’s Micro Library allows […]

A short, high-level video on appropriate electronic communications. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an efficient, […]

Elevator pitch themed microlearning on understanding and respecting individual data privacy rights. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Elevator pitch themed microlearning on the California Consumer Privacy Act (CCPA) and the right to opt out. Learning Pool’s Micro Library allows organizations to […]

Elevator pitch themed microlearning on what is considered personal information under the California Consumer Privacy Act (CCPA). Learning Pool’s Micro Library allows organizations to […]

A short, high-level video on behaving professionally and respectfully on social media. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

A short, high-level video on the importance of cybersecurity. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an […]

A short, high-level video on using electronic communications responsibly, securely, and in accordance with organizational policy and the law. Learning Pool’s Micro Library allows […]

A short, high-level video that highlights what phishing is and how it can impact you. Learning Pool’s Micro Library allows organizations to reinforce compliance […]

A short, high-level video that highlights how to use generative AI (such as ChatGPT) appropriately. Learning Pool’s Micro Library allows organizations to reinforce compliance […]

Short learning experience on how employees can protect intellectual property rights. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas […]

Oh, the Places You and Your Company-Issued Device Will Go addresses computer security best practices when traveling. Learning Pool’s Micro Library allows organizations to […]

Expect the Unexpected focuses on responding to cybersecurity incidents and following your organization’s incident response plan. Learning Pool’s Micro Library allows organizations to reinforce […]

Leadership is one of the key skills that you need to drive your organisation’s success. This module introduces the key aspects of leadership and […]

From the ping of yet another ‘urgent’ email landing in your inbox to colleagues dropping by for a chat, interruptions and distractions are an […]

At worst, meetings can feel like a waste of everyone’s time. At best, attendees feel energised about what’s been accomplished and what’s coming next. […]

Delegation can be uncomfortable when you’re used to being delegated to. By understanding why it’s important for you and your team’s success and discovering […]

It’s likely you will have some experience with prioritising your own workload. Now you’re a leader, you will be responsible for the overall outputs […]

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

When you’re put in charge of an existing team with projects underway and ways of working in place, you need to get to grips […]

There’s more than learning what you need to do in your new role as a leader – you also need to discover how you […]

While leaders of remote teams do the same things leaders of office based teams do, how these things are done can require a different […]

So, you’re stepping into your first leadership role? Congratulations! This is an exciting time in your career, and it’s fantastic that your hard work […]

So what does it take to become a great leader? There’s no one-size-fits-all answer, but there are essential skills that all leaders need to […]

They say teamwork makes the dream work, but what if all or some of you are working remotely? We believe that good teams function […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

This lesson is a Lighthearted animated blog on ‘Setting yourself up for success’ Learning Outcomes for this series includes: We wouldn’t want to ruin […]

Short learning experience on how everyone has a role to play in fostering diversity, equity, inclusion, and belonging. Learning Pool’s Micro Library allows organizations […]

A short, high-level video on promoting religious and cultural respect in the workplace.   Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

A short, high-level video on what microaggressions are and how they can negatively impact the workplace. Learning Pool’s Micro Library allows organizations to reinforce […]

Bystander Intervention empowers employees to intervene in and report harassment and improper conduct they witness or learn about. Learning Pool’s Micro Library allows organizations […]

Unconscious Bias offers guidance on recognizing and not allowing preconceived notions to inform business decisions and interactions. Learning Pool’s Micro Library allows organizations to […]

Short, high-level video on promoting diversity, equity, and inclusion in the workplace. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

In this short diversity and inclusion offering, employees must help a manager decide which employees should be chosen to deliver a presentation to a […]

This short, high-level training explains what microaggressions are and how they can impact an organization’s work culture. The offering provides practical guidance on avoiding […]

A short, high-level video on promoting diversity, equity, and inclusion in the workplace. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

Immersive, high-level video on recognizing and challenging unconscious biases. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an […]

A short, high-level video on preventing workplace bullying both at work and in remote work environments. Learning Pool’s Micro Library allows organizations to reinforce […]

A short, high-level video on the importance of fostering a work environment where employees feel comfortable reporting harassment and improper workplace conduct without fear […]

Immersive visualization exercise on recognizing and challenging unconscious biases. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an […]

A short, high-level video that empowers employees to be active bystanders. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas […]

A short, high-level video on recognizing and appreciating the wide spectrum of ways that people think, learn, and process information. Learning Pool’s Micro Library […]

A short, high-level video that highlights how to create and manage workplace equality. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

A short, high-level video on how to communicate professionally, respectfully, and impactfully at work.   Learning Pool’s Micro Library allows organizations to reinforce compliance […]

A short, high-level video that outlines what ESG is and steps that many organizations are taking to uphold their commitment to ESG.   Learning […]

Conflicts of Interest provides instruction on recognizing and appropriately navigating conflicts of interest. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

Business Courtesies offers instruction on giving and accepting appropriate gifts and entertainment. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Reporting and Non-Retaliation empowers employees to report misconduct without fear of retaliation. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Data Privacy provides instruction on protecting employee, customer, and business partners’ data. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Ethical Conduct provides best practices for acting with integrity in the workplace. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Short, high-level video on recognizing and navigating conflicts of interest. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in […]

Short, high-level video covering the appropriate use of company assets. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in […]

A short, high-level video covering what it means to engage in ethical behavior and why it’s crucial for employees and an organization as a […]

A short, high-level video introducing learners to the importance of anti-money laundering. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

A short, high-level video on workplace respect, both in the physical workplace and in remote working environments. Learning Pool’s Micro Library allows organizations to […]

Short visualization exercise on recognizing and navigating a situation that presents an ethical dilemma in the workplace. Learning Pool’s Micro Library allows organizations to […]

Introduction to International Trade covers distinguishing between imports and exports. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in […]

A short, high-level video focusing on appropriate business courtesies during the holiday season. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

A short, high-level video introducing learners to the global issue of human trafficking and best practices for detecting and preventing it. Learning Pool’s Micro […]

A short, high-level video covering the additional risks of working with third parties and how to mitigate them. Learning Pool’s Micro Library allows organizations […]

Acting With Integrity covers ethical decision-making and how to recognize red flags around unethical behavior. Learning Pool’s Micro Library allows organizations to reinforce compliance […]

A short, high-level video focusing on recognizing and preventing harassment based on religious beliefs. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

A short, high-level video on recognizing and preventing harassment and improper conduct based on religion and national origin.   Learning Pool’s Micro Library allows […]

This short, high-level video empowers employees to raise concerns about harassment or discrimination that they witness, suspect, or learn about without fear of retribution […]

This short, high-level video details some ways that bullying can occur and emphasizes the importance of creating a work environment free from bullying and […]

A short, high-level video around recognizing and avoiding harassment based on less visible and obvious disabilities, including mental illness and depression. Learning Pool’s Micro […]

Workplace Harassment focuses on recognizing, preventing, and reporting harassment and improper conduct. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Elevator pitch themed microlearning on what constitutes unwelcome conduct. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an […]

Elevator pitch themed microlearning on how jokes and offhand remarks can constitute workplace harassment. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

Elevator pitch themed microlearning on distinguishing between sexual harassment and common courtesies. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Elevator pitch themed microlearning highlighting that harassers don’t fit a stereotype, and anyone can engage in workplace harassment. Learning Pool’s Micro Library allows organizations […]

A short, high-level video on what workplace harassment is, how it might happen, and the importance of preventing and reporting it. Learning Pool’s Micro […]

Elevator pitch themed microlearning on preventing harassment and discrimination based on actual or perceived sexual orientation. Learning Pool’s Micro Library allows organizations to reinforce […]

A short, high-level video on distinguishing between harassment and common courtesies at work. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

A short, high-level video on recognizing and preventing racial harassment in the workplace, specifically harassment or discrimination based on hair style or texture. Learning […]

A short, high-level video on ways harassment can happen outside of the workplace, including after business hours and online. Learning Pool’s Micro Library allows […]

A short, high-level video on recognizing and preventing harassment based on disability in the workplace. Learning Pool’s Micro Library allows organizations to reinforce compliance […]

A short, high-level video on preventing harassment based on age. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in […]

A short, high-level video on the importance of reporting workplace harassment. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas […]

A short, high-level video on common ways gender- and sex-based harassment might occur. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

A short, high-level video that highlights how to avoid discrimination when managing employees. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and […]

A short, high-level video that highlights the various ways in which workplace harassment might occur. Learning Pool’s Micro Library allows organizations to reinforce compliance […]

A short, high-level video focusing on recognizing and preventing harassment based on sexual orientation. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

Short learning experience on how everyone can manage a better work-life balance. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

A short, high-level video that explains what accommodations are and how things like neurodiversity, physical conditions (e.g., deafness, blindness, and low vision) and mental […]

Short, high-level video introducing learners to the importance of records management. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas […]

Short, high-level video on promoting workplace safety. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk areas in an efficient, targeted, […]

A short, high-level video on appropriate behavior around politics in the workplace. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]

Responsible Mineral Sourcing covers conducting due diligence and identifying red flags to help keep conflict minerals out of organizational products, processes, and supply chains. […]

A short, high-level video on creating and contributing to a work environment that promotes psychological safety. Learning Pool’s Micro Library allows organizations to reinforce […]

HCPs – Providing Appropriate Items and Meals focuses on ensuring that any items or meals provided to HCPs comply with organizational policy and the […]

A short, high-level video on reasonable workplace accommodations using the example of religious accommodation. Learning Pool’s Micro Library allows organizations to reinforce compliance topics […]

Working Safely With Hazardous Materials covers how employees can keep themselves, each other, and the workplace safe when working with hazardous materials (hazmat). Learning […]

Bloodborne Pathogens – Recognizing Exposure Risk covers some common exposure risks for bloodborne pathogens and how to recognize them in the work environment. Learning […]

Managing a Safe Work Environment covers specific managerial responsibilities when it comes to fostering a physically and psychologically safe workplace. Learning Pool’s Micro Library […]

Hazardous Materials – Spills covers how to respond to spillage of hazardous materials in the workplace, including incidental and emergency spills. Learning Pool’s Micro […]

Active Shooter Preparedness covers ways to be prepared for and prevent active shooter situations, including recognizing warning signs associated with potential violent behavior. Learning […]

Workplace Safety covers the importance of both physical and psychological safety in the workplace and how employees can promote workplace safety in their day-to-day […]

Escalating Concerns provides instruction on recognizing situations that should be escalated and the best practices for doing so. Learning Pool’s Micro Library allows organizations […]

Recognizing Signs of Workplace Substance Abuse covers common red flags that might be associated with substance abuse in the workplace. Learning Pool’s Micro Library […]

Every piece of feedback a business receives is useful, and complaints can help us build a better understanding of the customers’ viewpoint. This module will […]

How we handle and overcome objections is an important part of securing, satisfying and keeping customers. This module explores how to overcome common objections, […]

We all know happy customers are good for business, but how do we make them happy and give them more? This module explores proven […]

Customer service employees are paramount to showcasing what an organisation has to offer its customers. A powerful way to do this is by leveraging the features […]

We can all ask questions; but it’s finding the right question to ask and when to ask it that takes good customer service to […]

Exploring what really sits at the heart of the customers’ needs helps get the right solution for them, inspires trust and loyalty and ultimately […]

Research shows that a warm welcome is vital when it comes to customer satisfaction levels. This module goes beyond service with just a smile, […]

True customer service is more than just following guidelines and processes to sell a product or service; it’s about a genuine, innate desire to […]

In this module, you’ll explore the knowledge, skills and behaviours required to deliver excellent customer service. It should take you around 15 minutes to complete.

This module explores how every employee has a role to play to keep customer service at the heart of an organisation. It also demonstrates how embedding a […]

To truly get behind the principles and practices of customer service, colleagues get to the heart of why great service matters. This module will explore the […]

This module looks at the meaning of customer service and explores the components of customer satisfaction, the difference between service-focused and sales-focused customer roles, […]