• Lesson

Email Customer Service: Lesson 2 Bring Your Personality

  • 6m
  • Editable
  • Assessment

Every email sent to a customer is an opportunity to connect and enhance their experience with your company or brand. Therefore, it’s important to pay attention to each one.
This module will outline some ways to help you approach your customer service emails. Respond effectively every time and inspire your customers to come back for more!

Learning Outcomes for this module include:
Understand the advantages of using email customer support
Tools for composing customer emails

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Accreditations and Endorsements

CPD certified

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