• Lesson

Problem Solving: Lesson 2 What’s the Problem?

  • 6m
  • Editable

A team can always improve. This is not to say they are doing anything wrong, but it might be that there is a better way, for our customers and for the teams that serve them. By helping
your team to problem solve it helps to drive a culture of accountability and ownership for finding solutions to their own problems.

Learning Outcomes for this lesson include:
Understand how problem solving, as a core competency will really help drive forward performance.
Challenged on their root cause analysis and drafting a plan to address the issues and how to effectively communicate this

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Accreditations and Endorsements

CPD certified

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