Conversation 6: Appropriately Handling Business Gifts and Entertainment
You've just completed a major business project with one of your best clients. You and this client have worked together for years and have a very good business relationship. The client wants to do something to express their appreciation for your hard work. But your company has a policy that lavish business gifts and entertainment from third parties cannot be accepted. How will you handle the situation? Meet the AI Characters Who Will Be Your Client*:
- Felix has a kind and generous personality. He doesn’t take rules or policies seriously. He’s aware that giving the tickets might violate his own company’s policy, but he doesn’t care.
- Nina is friendly and approachable. She takes rules seriously and respect policies, but she views the show as a once-in-a-lifetime experience.
- Kiana is very proud and sensitive. She’s easily offended. She isn’t sure whether offering the tickets violates her own company’s policy, but she isn’t concerned about it.
- Appropriately handling business gifts and entertainment
- Relying on, following, and demonstrating a commitment to organizational policy
- Being respectful, empathetic, and professional during difficult conversations
- Preserving a good business relationship with third parties despite conflict