Conversation 1: Using Company Resources Appropriately
You’re meeting an important client for a business dinner. They unexpectedly bring along their sister, who's visiting and is only in town for the night. The client expects you to pay for their meal as well as their sister's, but under your company's policy, you're only permitted to expense costs related to clients, not their family members. How will you handle the situation? Meet the AI Characters Who Will Be the Client*:
- Meera is always very busy, and it was difficult to schedule dinner with her. She’s polite, understanding, and respects company policy.
- Wesley can be stubborn and gets irritated quickly. He’s comfortable bending the rules and pushing back on company policy, and he’s unhappy with the inconvenient situation this puts his sister in.
- Jace is laid back. He has a relaxed demeanor and way of communicating. Jace is comfortable pushing boundaries, but ultimately respects policies.
- Appropriately using company assets
- Politely declining an offer
- Referring to company policy
- Being empathetic and respectful
- Repairing and maintaining the business relationship