Accreditations and Endorsements
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Setting professional boundaries helps to clarify the relationship between two parties, for example housing association staff and service users; or the housing association and its staff. This module explores why professional boundaries are important and looks at how the rules may differ in your dealings with staff and service users.Learners will understand what professional boundaries are and why they are so important. They will learn what they cannot do with a service user and understand the general rules of professional conduct.
Watch Content PreviewHaving a good CV and a stand out cover letter are essential for securing that job interview. Your CV is the first chance you […]
The module aims to give you the key information points on the government’s welfare reform programme and how it is likely to affect those […]
When you become a tenant, you agree to pay your rent on time every month. This means you need to put aside the right […]
When you become a tenant, you sign up to certain conditions, including paying your rent on time, looking after your home and being a […]
This module on Legionella Awareness is for HBE building maintenance operatives and those who manage colleagues in maintenance settings. The module will help you […]
This module looks at past and present issues relating to social housing and the key aspects of social housing property management. It also examines […]
This module looks at past and present issues relating to social housing and the key aspects of social housing property management. It also examines […]
The aim of this module is to help housing staff understand the unique condition of hoarding that some tenants may suffer from. It will […]
The Localism Act 2011 brought about a number of changes to the way social housing is delivered, with the introduction of fixed term tenancies […]
This module will outline what ESA is and will help you to understand the importance of following the descriptors when filling in the ESA50 […]
This e-learning which is designed for anyone who has access to council information, including temporary and permanent council staff, contractors, volunteers and Councillors Learning […]
This module provides a brief overview of the changes introduced by government through the Localism Act 2011, explaining what an Affordable Rent is and […]
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