Email has changed the way that we do business, but lately we’ve been hearing more about the problems of email stress and overcrowded inboxes.
This module explores aspects of email stress and offers practical advice to help you use email more effectively. Upon completion of the course, the learner will have the confidence to manage email more comfortably and thus help to reduce stress levels across their organisation.
Learning Outcomes for this module include:
Become aware of what email stress is and how bad email practice can cause this.
Understand when an email response is appropriate and when it isn’t the most effective response.
Why it is important to keep your inbox organised and steps that can be done to do this.
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