Problem Solving
A team can always improve. This is not to say they are doing anything wrong, but it might be
that there is a better way, for our customers and for the teams that serve them. By helping
your team to problem solve it helps to drive a culture of accountability and ownership for
finding solutions to their own problems
Learning Outcomes for this module include:
Understand how problem solving, as a core competency will really help drive forward performance. Challenged on their root cause analysis and drafting a plan to address the issues and how to effectively communicate
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