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Conversation 3: Helping Colleagues Move Through Denial to Acceptance of Change.

A new management team has kicked off a company-wide cost-saving plan, which means a small reduction in your team. One team member is refusing to engage —ignoring emails, skipping meetings, and their productivity is slipping. The goal? Help them gently face the changes and guide them from denial to acceptance, while being supportive.  

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Conversation 2: Using Resistance as a Positive Force in Change
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To stay ahead of the game and cut costs, we’re rolling out new systems and processes. The old system goes offline in three weeks, and all data will move to the new one. One team member is struggling to adjust and hasn’t started using it yet.

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Conversation 1: Facing Resistance to Change
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We’ve got a department merger coming up, with new offices and fresh ways of working! No one’s losing their job, but some roles and responsibilities will shift. One team member isn’t thrilled and is trying to get others on board to push back. The goal? Listen, understand their concerns, and work together to find a positive, future-focused solution. Let’s turn the resistance into an opportunity!

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