Also in Hospitality – Core

Check the Label
lesson / 15m

Food allergy training is far more than a simple compliance requirement – it’s a vital, life-saving responsibility. Frontline staff serve as the ultimate safeguard […]

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Lesson 5: Making Flat White, Cappuccino, Latte, Affogato, Mocha
lesson / 20m

Placeholder. This lesson will be released shortly.

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Lesson 4: Making Coffee
lesson / 15m

This is a guide to mastering classic coffee drinks. Each section breaks down the essential ingredient ratios and provides step-by-step instructions for a specific […]

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Lesson 2: Coffee Grinder
lesson / 15m

A coffee grinder is an essential part of the coffee-making process. In this lesson, we’ll explore its various features and functions.

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Lesson 1: Introduction to Coffee
lesson / 25m

This lesson introduces you to the essentials of great coffee. You will explore coffee history, understand the unique characteristics of different types of coffee, […]

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Showing Passion for What We Offer
lesson / 22m

This module is on the importance of showing passion for what we offer. We look at what showing passion for products entails, how showing […]

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Making Every Guest Feel Welcome
lesson / 25m

This module looks at the importance of providing guests with a warm reception, before exploring the ingredients that go into a great welcome. We’ll […]

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Happier Guests Spend More
lesson / 25m

This module is on how to make your guests happy and encourage them to spend more. We’ll look at why upselling is important and […]

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Efficient Payment & Friendly Goodbyes
lesson / 25m

This module outlines what an efficient payment and friendly goodbye looks like and why they’re important, and gives you practical advice on how to […]

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Delivering Effortless Service
lesson / 25m

This module will show you how to deliver effortless service to guests. It introduces what effortless service is and why it’s important, and gives […]

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