• Skills Collections (Core)
• Hospitality – Core
• Check the Label

• Lesson

Check the Label

Food allergy training is far more than a simple compliance requirement – it’s a vital, life-saving responsibility. Frontline staff serve as the ultimate safeguard between a great customer experience and a severe medical emergency. Equipping your team with robust allergy knowledge empowers them to handle ingredients safely, communicate confidently with guests, and build unwavering customer trust by ensuring everyone who walks through your doors feels safe and cared for.

On the explorable island resort of Bon Vivant, learners will tackle realistic scenarios and interactive activities covering key everyday considerations, including identifying the 14 major allergens, preventing cross-contamination, advising customers on menu choices, and responding swiftly in an emergency. As learners successfully master these skills, they’ll boost Bon Vivant’s online rating, challenging your team to achieve five-star safety and service!