Customer Service in the Public Sector
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We all experience customer service, both good and bad and we may have different ideas on what makes good customer service. This collection prepares your organisation for possible customer service scenarios, and aids in the development of communication skills that are at the heart of great customer service. This collection is made up of our 3 Customer Service suite lessons below and all lessons featured in our Making An Impact: The Art of Customer Service Collection.

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Empowering Women Leaders OTS Experience
program / 7h 55m

Empowering Women Masterclass – an Off the Shelf Experience  Enable your Organisation to develop and improve understanding on how a diverse workforce & female […]

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Innovate and Deliver by ASSEMBLE YOU [Audio]
collection / 3h 20m
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Learn the basics of Project Management and Intrapreneurship in this collection from audio course specialists, Assemble You

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Self Care
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As we settle down into business as (un)usual, you need to keep your own health in mind. In this collection we’ve laid out techniques here to help you take care of yourself.

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Health and Wellness
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This collection aims to support your team members both in the workplace and home life with raising awareness on mental health, and an overall sense of personal wellbeing being the goal.

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First Line Leader
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Are you a new leader? Then this is the collection for you…

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