• Lesson

Overcoming Objections and Closing

  • 25m
  • Editable

How we handle and overcome objections is an important part of securing, satisfying and keeping customers. This module explores how to overcome common objections, supported by the LAER structure. You’ll also learn different ways to close your interactions and be able to distinguish between an objection and a brush off.

It should take you around 25 minutes to complete this module.

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