Company Tone of Voice

The shift to Hybrid working is rapidly increasing around the world. The need to strike the ideal balance in our work life and home […]

In this module about Individual Effective Connections we will cover three topics. These are: what stakeholders are the Stakeholder Prioritisation Matrix stakeholder engagement.

Welcome to this course about Cross Functional Working Teams. Over the course of this module, you will learn what Cross Functional Working Teams are, […]

Welcome! This lesson will share the benefits of becoming more self-reliant and show you how to build your own self-reliance.

Welcome! This lesson will equip you with the knowledge and skills you need to start networking for your future. It will focus on the […]

Attending a virtual meeting is just like attending an in-person meeting, but there are additional challenges you may face as both an attendee or […]

Communication is key to every aspect of business. This module introduces some of the key themes of Communication and shows you how to make […]

Learning Outcomes: 10-minute module covering several typical workplace communication scenarios, but in a remote work setting. By interacting with the scenarios, you will learn […]

This module will outline some ways to help you approach your customer service emails. Respond effectively every time and inspire your customers to come […]

Every email sent to a customer is an opportunity to connect and enhance their experience with your company or brand. Therefore, it’s important to […]

When you need to contact someone, what is the first form of communication you think of? There are so many ways to contact people […]

The culture of an organisation refers to the values and behaviours that define a business and impact on its approach and environment. An organisation’s […]