This is not a lesson, this is an explainer video on how this collection works.  

This lesson explores the feature that simplifies dataset summarisation. Subtotals enable you to calculate and display total values for different groups within a dataset. […]

Before sharing your Excel spreadsheets with others, it’s crucial to check for potential issues and ensure accessibility for all users. In this lesson, we’ll […]

If you’ve ever wondered how to enhance your data visualisation skills and make meaningful insights at a glance, this one’s for you. In this […]

If you’ve ever found yourself grappling with messy datasets or are new to the Power Query, this lesson is for you. In this lesson, […]

Ready for the second part of Cleaning Data in Excel with Power Query? In this lesson, we’re transforming our unruly dataset for easy, organised […]

Welcome to the final instalment of our three-part series on Cleaning Data in Excel with Power Query. In this lesson, we’ll briefly revisit the […]

In this lesson, we tackle the challenge of identifying data in a list using the IF function with a partial match. Imagine you’re a […]

Imagine having a dynamic and colour-coded dashboard at your fingertips, effortlessly keeping track of invoice statuses – it’s a game-changer! In this lesson, we’ll […]

Streamlining your bulk email-sending process has never been easier. Say goodbye to the complexities of VBA coding and programming as we guide you through […]

Whether you’re tracking workouts or managing tasks, checkboxes offer a visual record and keep things organised. Discover the power of TRUE and FALSE outputs […]

If you’ve ever needed to determine the end date of a project based on workdays (excluding weekends and holidays), this is the lesson for […]

Imagine a scenario where your work week is not the conventional Monday to Friday and you want to estimate project durations based on this […]

Whether you’re new to Word or just looking to enhance your skills, this lesson guides you through creating a customised Table of Figures in […]

Ready to level up your Excel game? This lesson will enhance your efficiency by automating invoice reminders using VBA to create a customised message […]

Are you ready to transform your Excel game? In this lesson, we’ll guide you through four essential efficiency tips that might just revolutionise how […]

Have you ever wondered how to perform data aggregations effortlessly within a single formula? GroupBy is your answer! We’ll cover the essential components of […]

This lesson shares essential tips to enhance your email searching skills. Understanding the search scope is crucial; you can search within the current mailbox, […]

If you’ve ever felt overwhelmed by the intricacies of PowerPoint, then understanding the Slide Master is a game-changer. We’ll guide you through the creation […]

This lesson focuses on harnessing the power of Copilot within PowerPoint. It covers the recent expansion of Copilot accessibility, the Designer feature, and a […]

Are you prepping a presentation that demands a stunning introduction? Look no further! In this lesson, we show you how to add a blur […]

We all know scrolling through lengthy documents to find specific information is a chore. The solution? An index is the unsung hero at the […]

If you find yourself grappling with the tedious task of manually formatting headings in your documents, this lesson is your game-changer. This lesson will […]

Discover the power of combining Microsoft Forms with PowerPoint to collect real-time responses from your audience and display them directly on your presentation slides. […]

This lesson will explore how to add a personal touch to your presentations. Forget the default themes; let’s infuse some personality into your slides! […]

This lesson explores the features of PowerPoint’s Slide Zoom functionality. Slide Zoom makes your content much more appealing to your audience and enhances their […]

This lesson will guide you through using Morph transitions to craft a visually stunning spotlight effect, allowing you to highlight crucial elements in PowerPoint. […]

Discover the functionality of Outlook’s Search Folders in this lesson. Learn how to create folders with different criteria and make email management efficient. We’ll […]

QuickSteps in Outlook is ideal for personalised and on-the-spot email handling. We’ll explore the often-overlooked QuickSteps group on the Home tab, revealing the power […]

This lesson explores how Outlook Groups, SharePoint, and Microsoft Teams can work together within the Microsoft 365 suite to simplify tasks and boost collaborative […]

Have you ever needed to quickly find data based on two distinct conditions? This one’s for you. Get the most out of Excel’s XLOOKUP […]

Explore advanced data validation techniques, features and Excel’s data validation capabilities in this lesson. While dropdown lists are commonly used to control data entry, […]

If you’ve ever imported data from the web and found pesky wildcard characters like asterisks messing with your cell contents, this lesson is your […]

A standard VLOOKUP has its limitations. XLOOKUP offers additional search options but fails to provide the desired result. This lesson presents a familar scenario […]

This lesson will support you in performing complex two-way lookups with ease. We’ll explore the mechanics of the two-way lookup using the combination of […]

While VLOOKUP may seem like old news, it remains a powerhouse in data analysis. This lesson focuses on the often misunderstood “approximate match” argument. […]

This lesson is a guide to building a habit tracker using Excel. You can add checkboxes for each day of the week, allowing you […]

Ever wished for the eyedropper tool, commonly found in PowerPoint, to be available in Excel? Well, this one’s for you. This lesson explores the […]

Using the AND function within the conditional formatting rule, we demonstrate how to highlight specific rows where two conditions must be met simultaneously. We’ll […]

This is a guide to making your data bars a precise and powerful tool for effective data communication. Explore the power of data bars […]

This lesson explores how ChatGPT can be used to generate formulas. It emphasises practicality by applying the generated formula to a real-world scenario. It’ll […]

This lesson explores the effective use of ChatGPT to effortlessly create diverse datasets. Learn how to interact with ChatGPT to instruct it to generate […]

Discover the power of data validation and conditional formatting with our comprehensive lesson on creating dynamic dropdown lists in Excel. This lesson will guide […]

If you’ve mastered the basics of Excel and are ready for a challenge, this lesson is your ticket to understanding the powerful LAMBDA function. […]

This lesson explores the fundamental distinction between filtering and conditional formatting. It covers how to hide and reveal data based on your specified criteria. […]

Discover a unique option that adds a touch of magic to your charts. Picture a “pearl chart” created by stacking colourful circles representing data […]

This lesson explores a variety of keyboard shortcuts grouped into categories like navigation, selection, and command execution. Whether you’re a beginner or an experienced […]

This lesson explores how to merge multiple files housed in a designated folder using Power Query. We’ll guide you through the process of transforming […]

If you’re a Microsoft 365 user or use Excel for the web, this lesson is for you – the IMAGE function is exclusive to […]

This lesson shares essential tips and tricks for effectively managing large datasets, focusing specifically on printing. Whether you’re dealing with extensive tables or spreadsheets, […]

Learn to create barcodes using Excel. This lesson will guide you through turning product IDs into barcodes. We’ll introduce you to the Libre Barcode […]

This lesson shows you how to find the closest match to a given number using two methods – one with a helper column and […]

If you’re tired of worrying about unauthorized changes to your Excel spreadsheets, this lesson offers a clever solution that goes beyond the typical hiding […]

Ever found yourself grappling with the challenge of counting or summing cells based on their background fill color in Microsoft Excel? Look no further! […]

In this lesson, we’ll be exploring two dynamic functions that are making waves in the world of data manipulation: TOCOL and TOROW. These functions, […]

In this lesson, we’ll explore various methods for efficiently dividing text across columns in Excel, a common task with different approaches depending on your […]

This lesson explores practical methods for converting data efficiently. We examine the CONVERT function in Excel, demonstrating how simple it is to switch between […]

This lesson will debunk common misconceptions and showcase the potential of Excel tables. Discover the ease of transforming your raw data into a table […]

Ever wondered how to seamlessly integrate a data validation dropdown list with dynamic images in Excel? Look no further! This lesson will guide you […]

This lesson covers data analysis and visualisation and confronts the challenge of deciphering a confusing sales chart. We’ll explore the intricacies of data and […]

This lesson will guide you through creating a dynamic and visually impressive conditional clustered column chart with a moving target line using Microsoft Excel. […]

This lesson examines calculation methods. If terms like AVERAGE function and SUMPRODUCT have left you confused, fear not – our step-by-step guide is here […]

This lesson explains the process of breaking up information contained in a single cell into separate columns using Text to Columns. This technique is […]

This lesson showcases efficient data organisation with WrapRows. It provides insights for both Microsoft 365 users and those on other Excel versions. We’ll address […]

In this lesson, we examine a common practice in Excel that might be holding you back: the SUMIF function. While SUMIF has been a […]

This lesson explores the process of adding a dynamic Search Box to an Excel spreadsheet. Whether you’re managing a vast dataset or something smaller, […]

The Advanced Filter feature provides an alternative to the more commonly used dropdown menus and the FILTER function. This lesson guides you through the […]

While many of us are familiar with the MIN and MAX functions, LARGE and SMALL offer a unique twist to data analysis. This lesson […]

Ever struggled with chaotic data columns? In this lesson, we share a quick Excel hack: skip manual dragging and dropping by using a numbering […]

Unlock the power of Custom Formatting in Excel as we guide you through transforming your data with style. Discover how to add colour, symbols, […]

Ever wondered how to transform numerical values into descriptive text? From accessing the Visual Basic Editor to customising the formula and adapting it for […]

Eager to take your PowerPoint skills to the next level and utilise the newest features Microsoft offers? If so, this Microsoft PowerPoint 365 for […]

This lesson will provide a high level introduction to Solvency UK and what it means for insurance companies. Solvency II was established in 2016 […]

Welcome to Audio Learning from Assemble You. This lesson explores proactivity in the workplace and highlights its significance for exceeding expectations. Being proactive is […]

Welcome to Audio Learning from Assemble You. This lesson explores how, with some careful thought and preparation, you can make a convincing case for […]

Welcome to Audio Learning from Assemble You. This lesson explores the main principles of critical thinking and why they are vital for professional success. […]

Welcome to Audio Learning from Assemble You. This lesson examines personal branding, emphasising its crucial role in today’s professional landscape. A personal brand is […]

Welcome to Audio Learning from Assemble You. Join us for a valuable lesson on the art and impact of journalling. This session takes a […]

Welcome to Audio Learning from Assemble You. This lesson explores the importance of managing money wisely and feeling confident in your choices. Budgeting gives […]

Welcome to Audio Learning from Assemble You. This lesson dives into the world of AI and its transformative role in supporting mental well-being. We […]

Welcome to Audio Learning from Assemble You. In this lesson, we’ll provide an introduction to the definition and benefits of meditation and examine how […]

Welcome to Audio Learning from Assemble You. This lesson explores the connection between physical exercise and mental well-being. You’ll discover the impact of movement […]

Welcome to Audio Learning from Assemble You. This lesson explores the transformative power of Artificial Intelligence (AI) in the workplace. We began by understanding […]

Welcome to Audio Learning from Assemble You. This lesson explores the intricate relationship between our dietary choices and the well-being of our most vital […]

Welcome to Audio Learning from Assemble You. This lesson introduces the Pareto Principle, a powerful concept in business and productivity. You’ll learn how 80% […]

Welcome to Audio Learning from Assemble You. This lesson delves into the intricate connection between sleep, well-being, and brain health. It highlights the profound […]

This lesson provides actionable tips on how to take the initiative and be more resourceful. This session is part of the insightful Future Human […]

This lesson provides actionable tips on how to become more innovative. This session is part of the insightful Future Human series. An essential aspect […]

This lesson provides practical tips on how to understand and foster resilience. This session is part of the fascinating Future Human series. An essential […]

This lesson provides actionable tips on how to manage your time more effectively. This session is part of the fascinating Future Human series. An […]

This lesson provides actionable tips on how to understand and foster creativity. This session is part of the insightful Future Human series. An essential […]

This lesson provides actionable tips on how to become more flexible. This session is part of the insightful Future Human series. An essential aspect […]

This lesson provides actionable tips on understanding and developing critical thinking skills. This session is part of the insightful Future Human series. An essential […]

This lesson provides actionable tips on how to understand and foster curiosity. This session is part of the insightful Future Human series. An essential […]

This lesson provides actionable tips on how to understand and develop empathy. This session is part of the insightful Future Human series. An essential […]

This lesson provides actionable tips on how to collaborate. This session is part of the insightful Future Human series. A vital aspect of becoming […]

This empowering course will equip you with the skills to effectively manage and validate user inputs, ensuring data accuracy and reliability in Excel workbooks. […]

This course, Formula Auditing in Excel, is an exploration into the intricacies of managing and understanding complex formulas, designed to empower you with the […]

In this course, you will learn the basics of navigation and editing in Microsoft Excel. You’ll utilise the Find and Replace function, develop your […]

This course, Summarising Data in Excel, is a strategic dive into efficiently condensing and analysing vast datasets. You will learn to harness Excel’s robust […]

In this course, you’ll learn more about data ethics and how to put it into practice in your own organisation.

Welcome to this module on The Language of Insurance. This module will provide a high-level guide to the terms you may encounter when working […]

Every piece of feedback a business receives is useful, and complaints can help us build a better understanding of the customers’ viewpoint. This module will […]

How we handle and overcome objections is an important part of securing, satisfying and keeping customers. This module explores how to overcome common objections, […]

We all know happy customers are good for business, but how do we make them happy and give them more? This module explores proven […]

Customer service employees are paramount to showcasing what an organisation has to offer its customers. A powerful way to do this is by leveraging the features […]

We can all ask questions; but it’s finding the right question to ask and when to ask it that takes good customer service to […]

Exploring what really sits at the heart of the customers’ needs helps get the right solution for them, inspires trust and loyalty and ultimately […]

Research shows that a warm welcome is vital when it comes to customer satisfaction levels. This module goes beyond service with just a smile, […]

True customer service is more than just following guidelines and processes to sell a product or service; it’s about a genuine, innate desire to […]

In this module, you’ll explore the knowledge, skills and behaviours required to deliver excellent customer service. It should take you around 15 minutes to complete.

This module explores how every employee has a role to play to keep customer service at the heart of an organisation. It also demonstrates how embedding a […]

In today’s ever-changing digital landscape, effective communication, seamless collaboration, and practical productivity tools are crucial for individuals and organizations alike. This course is your […]

Elevate your Windows 11 expertise with our Microsoft Windows 11: Advanced Features and Settings course. Whether you’re a newcomer or an experienced user, this […]

In the course, Ten Essential Excel Formulas to Master, you will learn the fundamental Excel formulas that are crucial for data analysis and manipulation. […]

Welcome to Mastering Microsoft 365 SharePoint Online: The Essential Guide. If you seek an application that combines document storage, team collaboration, and seamless integration […]

Unlock the full potential of PowerPoint and take your presentations to the next level with our training course, PowerPoint Tips to Maximise Your Efficiency […]

Address Excel bad habits and equip you with practical solutions to boost your productivity and make a lasting impact in this comprehensive training course. […]

Ensure your inbox remains clutter-free and your productivity soars in this training course. In this course, learn how to optimise Outlook’s features and practical […]

Transform raw data into valuable information through meticulous data cleaning and preparation in this training course. From dealing with messy spreadsheets, inconsistent formatting, or […]

Elevate your data presentation skills efficiently with impactful charts that leave a lasting impression with this training course. This course will help equip you […]

Welcome to Effective Time Management, a comprehensive guide to transforming your professional life by mastering your schedule. This course explores why good time management […]

In this lesson we’ll look at Children’s DoL (Deprivation of Liberty), what it is and how to apply this in practice.

Within this lesson, we define what is meant by insurance excesses, endorsements to insurance policies, and insurance policy extensions. 

In this lesson, we’ll look at the role of insurance brokers in the general insurance distribution chain, including their involvement in the administration of a policy, and review the differences between brokers and insurance agents.

Within this lesson on Aggregators, we will look at the role of aggregators in the insurance distribution chain.

In this lesson on Insurance principles, we will be looking at seven principles in total, each of which is frequently used in insurance contracts and documentation.

Within this lesson on regulations and regulators, we’ll look at their impact on the insurance sector, along with the history of regulation and some of the key regulators in the industry. 

In this lesson on Insurance risk factors, we focus on seven key risks associated with insurance, and define and provide examples of each one throughout the lesson.

Digital collaboration. Big data. Smartphones. Working remotely. One more meeting. The always-connected workforce… Modern working life is intense. Knowledge workers work long hours and […]

Equip yourself with the essential skills to navigate life’s challenges and bounce back stronger with our empowering online course, “Building Resilience.” Designed for individuals […]

Emotional intelligence helps us to know ourselves better and develop meaningful and constructive relationships with others. The topic allows us to improve our understanding […]

Transform your self-belief and unleash your full potential with our empowering online course, “How to Be More Confident.” Designed for individuals seeking to boost […]

We’ve all felt powerless in the face of the circumstances in front of us, but that doesn’t mean that you need to be resigned […]

In this course, we will start by discussing where stress originates. We’ll detail the physiological processes and hormones which cause a “fight-or-flight” response when […]

Welcome to this lesson on giving amazing online presentations, presented by Bespoke Communications’ Camilla Long and Sarah Travers. By the end of your learning […]

Welcome to the first session on managing change. Change can be emotional; it can upset our balance and disrupt our lives. One of the […]

Coping with change can feel isolating and lonely. Seeking support demonstrates self-awareness and strength. Research shows that having an active support network can contribute […]

Deciding to shift our mindset is a giant step that helps us to accept and reframe change. This module will help you to learn […]

It’s important to accept that change happens, it can’t be stopped. With some helpful steps, we can learn to process our thoughts and consequently […]

Making a decision to shift our mindset is a giant step that helps us to accept and reframe change. This module will examine ways […]

Change can be hard to understand and process. Having an expert view of how we may be feeling or why we’re behaving in a […]

This module is all about promoting positive attendance at work and managing sickness absence. The module uses real life observable examples to give a […]

Welcome to Developing People in the Workplace. We’re going to look at the importance of promoting personal development, and the role that you as a […]

The aim of this module is to enhance your ability in developing and leading teams to achieve organisational goals. You’ll look at goals and objectives from both […]

This lesson will introduce you to social prescribing. What it is? Who can benefit from it and how it works from people it has directly […]

More than Content: Enable your Organisation to develop and improve understanding on how a diverse workforce & female empowerment can be a goal in […]

Welcome to Audio Learning from Assemble You. Swiss psychologist Carl Jung introduced the concept of introversion and extraversion in 1921. His theory supposes that […]

Welcome to Audio Learning from Assemble You. “Managers light a fire under people; leaders light a fire in people.” Those are the words of […]

Welcome to Audio Learning from Assemble You. Today we are discussing using and managing passwords. Your house often contains the most valuable possessions you […]

Welcome to Audio Learning from Assemble You. In his book How to Hack a Human: Cybersecurity for the Mind, security expert Raef Meeuwisse defines […]

Welcome to Audio Learning from Assemble You. Malware is a portmanteau, a combination of the words – “malicious” and “software.” It’s malicious software that […]

Welcome to Audio Learning from Assemble You. In this track, we’ll discuss cultural awareness, and discover how being culturally aware enables us to communicate […]

Welcome to Audio Learning from Assemble You. In this track, we’ll discuss banter and bullying. We’ll pin down the definitions before highlighting the line […]

Welcome to Audio Learning from Assemble You. In this track, we’ll discuss unconscious and implicit bias. We’ll learn what these terms mean, how they […]

Welcome to Audio Learning from Assemble You. In this track, you’ll improve your understanding of equality, diversity, and inclusion. You’ll identify areas in which […]

Welcome to Audio Learning from Assemble You. Hackers conduct cyber attacks to steal information, sabotage one or more systems, or bring down a working […]

Welcome to Audio Learning from Assemble You. “…culture isn’t just one aspect of the game; it is the game. In the end, an organization […]

Welcome to Audio Learning from Assemble You. Have you ever had a new employee who looks perfect on paper but whose performance is poor […]

Welcome to Audio Learning from Assemble You. When approached by a recruiter for a job with a competitor who promised him more interesting and […]

Welcome to Audio Learning from Assemble You. The mere mention of the words ‘performance management’ can elicit a shudder. Those words trigger uncomfortable thoughts […]

Welcome to Audio Learning from Assemble You. A 2008 survey by CPP Global found that 85% of both individual contributors and leaders agreed they […]

Welcome to Audio Learning from Assemble You. Building inclusive leadership skills is a critical component of being a great business leader and inspiring the […]

Welcome to Audio Learning from Assemble You. By the end of this audio track, you will have learned about different motivation techniques and how […]

Welcome to Audio Learning from Assemble You. The lesson underscores the crucial role empathy plays not just in achieving business goals but in genuinely […]

Welcome to Audio Learning from Assemble You. The ability to inspire is an essential part of being a leader. In this lesson, we are […]

Welcome to Audio Learning from Assemble You. In this lesson, we will look at a critical requirement for business success – the ability to […]

Welcome to Audio Learning from Assemble You. In this lesson, we look at why being able to speak with authority is so integral for […]

Welcome to Audio Learning from Assemble You. This lesson will take a deep dive into agile leadership, what it means, how it works, and […]

Welcome to Audio Learning from Assemble You. Being a courageous leader demands facing challenging situations with honesty and compassion. Being willing to seek out […]

Welcome to Audio Learning from Assemble You. In this recording, you will gain an understanding of what transformational leadership is, what it requires to […]

Welcome to Audio Learning from Assemble You. In this lesson, we will be examining why more diverse businesses outperform less diverse competitors. We’ll advise […]

Welcome to Audio Learning from Assemble You. In this lesson, we will discuss the importance of protecting your team, when you should do it […]

Welcome to Audio Learning from Assemble You. Communication and collaboration have simple definitions, but they’re notoriously complex skills to master. They are not just […]

Welcome to Audio Learning from Assemble You. Everyone has their own image of a good leader. Some believe that leadership is about commanding respect […]

Welcome to Audio Learning from Assemble You. It’s time to get stuff done! If you want to make the most of your time to […]

The advent of the smartphone and the rise of portable tech like laptops and tablets, means that we always have technology at the touch […]

When we think of creativity, do you think of the skill of being creative? That’s NOT what this lesson is! Self-care or taking care […]

This Safeguarding for All learning module, outlines how you can play an important part in helping to prevent the abuse and neglect of adults […]

Keeping children safe is everyone’s responsibility. This module will help all of us play our part in protecting children from abuse, neglect and exploitation. […]

Any challenge to bias or discrimination will help to send a strong message of what is OK and what isn’t. However, a challenge made […]

Any challenge to bias or discrimination will help to send a strong message of what is OK and what isn’t. However, a challenge made […]

Imposter syndrome; we’ve all been there. Everyone seems to have much more faith in your abilities than you do – what happens when they […]

Employers have general duties to look after the health, safety and welfare of their employees and others who may be affected by what the […]

Smart Revision is designed to test your knowledge in less than 10 minutes. It gives you pointed areas you need to review & allows […]

Accidents and fatalities involving lifting equipment in the workplace still happen. As a business or organisation involved in lifting operations and working with lifting […]

In this Smart Revision version, you’ll receive pointed recommendations on what sections you need to revise. This training can take between 5-30 minutes depending […]

This lesson is designed for managers and supervisors, especially for those with responsibility for building maintenance, and for anyone with general responsibilities for health […]

Preparing for the arrival of a baby or child is an exciting, life-changing transition. As an expectant father you will have many decisions to […]

Preparing for the arrival of a new baby or child is an exciting and life changing moment, and planning your time off accordingly can […]

Since 2019, Adult Social Care workers have been attending court more and more. This lesson is designed to support those who need to attend […]

The shift to Hybrid working is rapidly increasing around the world. The need to strike the ideal balance in our work life and home […]

In this module about Individual Effective Connections we will cover three topics. These are: what stakeholders are the Stakeholder Prioritisation Matrix stakeholder engagement.

Welcome to this course about Cross Functional Working Teams. Over the course of this module, you will learn what Cross Functional Working Teams are, […]

Welcome! This lesson will share the benefits of becoming more self-reliant and show you how to build your own self-reliance.

Welcome! This lesson will equip you with the knowledge and skills you need to start networking for your future. It will focus on the […]

Preparing to welcome a child through adoption or surrogacy is a life-changing transition and taking time off to care for and bond with your […]

As a leader of a team, your role is to bring individuals together, inspire and support them, making sure that they function well alone […]

In this lesson learners will find out how to develop a vision that sets clear direction for the team, and the benefits it brings […]

Workplace wellness is more important than ever before. Here leaders will discover how to promote the wellbeing of their team as well as their […]

There’s more to delegation than assigning tasks to others. Here, learners will find out about the when, who, how and what of delegation so […]

This lesson’s got everything leaders need to know about how to use and give great feedback that will benefit the individual, the team and […]

In this lesson learners will explore how leaders and their teams can approach difficult conversations with each other in a constructive way. Every leader […]

Find out what digital leadership means in this short introductory module. Explore why it’s a must-have for organisations in a fast-changing digital world and […]

From the ping of yet another ‘urgent’ email landing in your inbox to colleagues dropping by for a chat, interruptions and distractions are an […]

At worst, meetings can feel like a waste of everyone’s time. At best, attendees feel energised about what’s been accomplished and what’s coming next. […]

Delegation can be uncomfortable when you’re used to being delegated to. By understanding why it’s important for you and your team’s success and discovering […]

It’s likely you will have some experience with prioritising your own workload. Now you’re a leader, you will be responsible for the overall outputs […]

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

Once you’ve settled down in role, and you have a full understanding of what the team does and what they have on their plate […]

When you’re put in charge of an existing team with projects underway and ways of working in place, you need to get to grips […]

Let’s face it; for years, menopause was a taboo subject, one that was not talked about and ignored, even though it’s a transition that […]

Microaggressions are the everyday, often unintentional comments and actions that communicate to people that they are different and don’t belong. Although ‘micro’, these moments […]

Connecting with other people via the internet is a bigger part of our lives than ever before and it brings many benefits, but it also […]

In this Smart Revision, you’ll receieve pointed recommendations on what sections you need to revise. This training can take between 5-30 minutes depending on […]

So, you’re stepping into your first leadership role? Congratulations! This is an exciting time in your career, and it’s fantastic that your hard work […]

This anti bribery and corruption module presents a learner with four cases of potential bribery and corruption. The content allows scrutiny of the evidence […]

So what does it take to become a great leader? There’s no one-size-fits-all answer, but there are essential skills that all leaders need to […]

What’s your story? Building a personal brand is all about how you promote your identity. And in today’s digital world, there are lots of […]

An accurate Job Description (JD) and Person Specification (PS) are essential components of a hiring manager’s toolkit when it comes to appealing to and […]

When it comes to recruitment, you want to choose between as many good candidates as possible, rather than hiring the only candidate who applied […]

The job advert that you carefully crafted in Module 3: Writing a job advert is ready to go! A great advert prompts eager applicants […]

Having the right people with the right skills, in the right roles, at the right time is vital to every organisation’s productivity and performance. […]

As a leader, you’re responsible for ensuring your team members not only have the resources to perform to the best of their ability, but […]

Work smarter, not harder. Microsoft Project is a feature-rich tool that will help a project manager plan, track, and control a project and facilitate […]

In this module, we will explore the application of the science and measurements commonly used in contact centres. These metrics are the heartbeat of […]

Welcome to this module on the FCA’s Consumer Duty. It should take you around 30-40 minutes to complete, including a short test at the […]

This module is intended to explain to employees of insurance brokers what Contract Certainty is, why it is necessary, and how to achieve it.  […]

It’s no doubt that it’s tempting to view this module simply as a matter of meeting legal requirements. But the reality is, the role […]

The whole is greater than the sum of its parts… this lesson helps leaders explore the power of strong teamwork to get more done, […]

Come with us as we take an honest look at the issues surrounding diversity, equality, inclusion and belonging. We’ll answer some of the questions […]

Discover the key characteristics and qualities of a digital leader and the role they play in driving success within an organisation. Reflect and assess […]

During this short module, we’ll be teaching you all about what it really takes to be successful when designing a website.

Welcome! In this brief module, you will learn about marketing budgeting: what it involves and how it contributes to an effective strategy. The course […]

Welcome! Today, we will be looking into how email can be used as an effective marketing tool. If you don’t know much at all […]

Welcome! In this brief module, we’ll take you through the essentials of SEO: what it means and how it can boost your brand. The […]

Welcome! In this brief module, you will learn about video advertising: what it entails, ways to use it and how to benefit from it. […]

This course on direct marketing. This course will: introduce you to direct marketing explain how a business uses direct marketing give you top tips on […]

This course on content marketing. By the end of this course, you will understand: the basics of content marketing how to identify an appropriate […]

Continuing our commitment of Care Certificate, we’ve created Oral Health. People with learning disabilities, cognitive impairment and other disabilities may have similar experiences of […]

Anaphylaxis is a life-threatening medical emergency and requires immediate treatment. A severe allergic reaction can cause an anaphylactic shock and must be treated with […]

Anaphylaxis is a life-threatening medical emergency and requires immediate treatment. A severe allergic reaction can cause an anaphylactic shock and must be treated with […]

Short learning experience on how everyone can manage a better work-life balance. Learning Pool’s Micro Library allows organizations to reinforce compliance topics and risk […]